Chapter 14

Question 1

Safety, Health and Security are the primary responsibilities of the company ______ Since 911 our workplaces are more concerned today with_____ of our workers than at any other time in our country.

Answer 1

• managers

- safety

Question 2

The JC mandates specific standards which protect and provide all patients with a culture of safety. There are___ mandated specific plans which comprise what is called the EC or ________ .

Answer 2

• 5

- environment of care

Question 3

One specific law which provides for the return to work of an injured employee is ____________

Answer 3

• worker’s compensation

Question 4

One mandated CMS element of an Emergency Management (EM) plan designed to teach employees the value of EM is ___________

Answer 4

• Develop and implement testing and training programs

Question 5

In 1970 a federal law was passed to assure the health and safety of all our workers and is referred to as the ___________

Answer 5

• Occupational safety and health act

Question 6

________ is the study and design of the work environment to address physiological and physical demands of individuals.” One major area of physical stress on employees who spend a great deal of time working on a keyboard which affects the wrist is called _________

Answer 6

• Ergonomics

- Carpel Tunnel Syndrome

Question 7

Safety inspectors can issue citations for one of five types of violations of safety rules to employers. The one in which there is reasonable certainty that the condition will cause death or serious physical harm if it is not corrected immediately is called ______________

Answer 7

• Imminent danger

Question 8

One way in which employers get involved in assuring the health and safety of the workplace is through development of _________ which consist of workers from several departments in addition to HR and management.

Answer 8

• safety committees

Question 9

Besides physical hazards or concerns at the workplace two other areas where employers provide assistance or guidance for employees are_____________. These concerns are usually addressed through the company’s EAP which stands for ___________

Answer 9

• Substance abuse and emotional/mental health concerns

- Employee’s Assistance Program

Question 10

oday employers are getting more involved in the health and welfare of their employees through offering them on-site or off-site prevention or exercise programs. This supportive approach is often referred to as __________ One example of it addresses the employee’s life-style and is called_______.

Answer 10

• Health Promotion

- Wellness Programs

Question 11

One of the most critical areas of workplace safety which has become a national serious concern is that of __________.

Answer 11

Workplace violence

Question 12

An organization’s _________defines who it is in the workplace.

Answer 12

• Mission statement

Question 13

Workplace _________are two examples of workplace violence initiated by employees in the workplace at all levels of position.

Answer 13

• incivility and bullying

Question 14

Controlling and monitoring _____ access and ______ training have become two very important proactive actions taken by employers to minimize workplace violence and enhance Security Management.

Answer 14

• computer

- violence