Chapter 10 Flashcards
A formal agreement between an employer and its executive employees is called a _______. Two elements of it, among others, are _______ and ________
contract, compensation and benefits.
When an employee is terminated or discharged from a job for illegal or improper cause the employee may make a formal complaint called a ____________. It is important for the employer to ________ all educational efforts to orient all employees regarding its policies to avoid any legal action against it.
Wrongful discharge, document
The term used to determine whether an employee is justly or fairly terminated or disciplined is called ______________
just cause
____________ is the procedure utilized in the event that an employee desires the opportunity to explain or defend actions against them by their employer. If a supervisor or manager deliberately changes an employee’s work schedule in order to get them to resign they are using what is called _____________ and is an illegal act.
Due process, constructive discharge
Employee complaints can be resolved in at least three ways. The process used with an objective third party to resolve an issue is called _________ and is perhaps the most popular used in the healthcare field.
Arbitration
As employees in an organization you will have an employee file with several documents in it. These documents are protected by the Privacy Act of 1974 and include several items. Two of these items are ________________ and _______________.
application for employment and letter of job offer.
Employers develop work-site rules and regulations to protect its investment in its people and products. If it suspects that employees are illegally using drugs, workplace violence or fraud it will conduct an ____________. It is common for employers to track and monitor employee email, voicemail, and internet use.
employment investigation and T
In the progressive discipline process an employer will typically use a series of _____ steps. The first of these steps for a first offense is _______ and the last is ___________.
5, counseling and discharge
One method employed at the work-site to evaluate the level of employee morale is through the use of an _____________ EAP stands for ____________ and is available to support all employees who may require or benefit from personal assistance to maintain work-life balance.
employee attitude survey, employee assistance program
