Chapter 7 Review Flashcards
What makes the organization?
The people
What convays much of our personality to others?
Our emotions
What are the five primary aspects of emotional intelligence?
1 self awareness 2. Managing emotions 3. Self motivation 4. Empathy for others. 5 interpersonal skills.
Why is knowing yourself important ?
If you understand your emotions you can also begin to change them
What is self fulfilling prophecy ?
When your prediction leads to your fears or hope coming to life
What can not managing your emotions do?
It can lead the nicest people into dangerous and unhealthy situations
What does being proactive mean?
They do things without waiting for it to be done by someone else
What children’s story is used as an example of a motivational self statement and what is the phrase?
The little engine that could, I think I can
What is flow?
The feeling people enjoy when they are so absorbed in what it is that they are doing they forget about their own worries
What can understanding emotions in others do?
It can set you apart from other leaders because you can help followers through tough times
What is impersonal skill?
It involves developing an inanimate positive relationships with others
What is the personal connection?
The ability to connect with others
What is transformational leadership?
When a person strives to highen the motivation and the morality of himself and his followers
What is transactional leadership?
An exchange takes place between leader and follower
What is idealized influence?
It refers to the leaders principles and standards having the power to attract followers
What should be happening if your team is run by a transformational leader?
Everyone should always be learning
What happens in a passive management by exception? (MBE)
When A leader intervens well after the mistake or problem had arisen but never provided feedback
Wha is power?
The ability of one person to influence another
What is legitimate power?
We’re you only obey someone because of their position
What is referet power?
When followers like and follow the leader
What are the characteristics of a leader in stage five. Empowerment?
They are called the servant leader.
They give to others ad do not expect a reward
At what stage are leaders trying to do the right thing by doing the right thing by building trust
Stage 4
Wha is a learning organization?
It is a place we’re people are continually learning together
Is a personal master simply acquiring more information to be smarter then others? Why?
No but rather to increase our capacity to reach our deepest personnel and professional goals
What do people with high levels of personal master do?
Continually learning, they never “arrive” but rather they practice personal mastery their entire lives
What is purpose?
It is a person’s “sense of why he or she is alive”
Wha happens if each person in an organization is enthusiastic and productive?
The organization productivity and success will increase
What do shared visions do?
They exhilarate people and give them courage
Wha is the key to a successful team?
It begins with what experts call alignment
What is insight?
It means to take advantage of the power of many minds to be more intelligent then one mind
Mental models cause us to what?
To act a certain way based on our assumptions and they “shape our perceptions” meaning the way we perceive or look at things
What do leaps of abstraction do to a team?
It prevents teams from exploring tough problems in depth
What is inquiry?
It occurs when you ask questions and try to gain mote information so that you make th best decision possible
What is advocacy?
When you make an argument in favor of a course of action
What are task behaviors?
It involves actions that relate to how a job or project gets done directly in terms of organizations of work, scheduling style to the situation
Wha is the idea behind situational leadership?
Every challenge is unique therefore match your leadership style to the situation
When should you use the authoritarian style of leadership?
When you have tome levels, critical conditions, or when individuals cannot respond to less direct approaches
Wha si the democratic style of leadership?
Involves effective listening, rational dialogue and discussion, and the consideration of others
Wha us the idea behind the laissez-faire style of leadership?
Tha a well trained and capable team should empower to work on its own
What is supportive leadership?
Ensure that the wellbeing and human needs of followers are met
What is participative leadership?
This leadership behaver characterizes leadership who allow subordinates to share in decision-making
What is achievement oriented leadership?
Achievement oriented leaders sow great confidence tha followers are able to set and meet goals that are challenging
What is a major barrier to effective leadership?
Self-deception
What does the grid theory do?
Allows people to discuss behaviors in a disconnected way that reduces defensiveness and judgment
What is the definition for the 9,1 grid theory
Controlling
Direct and dominate
What is the definition for the 1,9 theory?
Accommodating
Yield and comply
What si the definition for the 5,5 grid theory?
Status quo
Balance and compromise
What is the definition for the 1,1 grid theory?
Indifferent
Evade and elude
