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Pass Your Mitchell > Chapter 7 Review > Flashcards

Chapter 7 Review Flashcards

1
Q

What makes the organization?

A

The people

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2
Q

What convays much of our personality to others?

A

Our emotions

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3
Q

What are the five primary aspects of emotional intelligence?

A

1 self awareness 2. Managing emotions 3. Self motivation 4. Empathy for others. 5 interpersonal skills.

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4
Q

Why is knowing yourself important ?

A

If you understand your emotions you can also begin to change them

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5
Q

What is self fulfilling prophecy ?

A

When your prediction leads to your fears or hope coming to life

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6
Q

What can not managing your emotions do?

A

It can lead the nicest people into dangerous and unhealthy situations

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7
Q

What does being proactive mean?

A

They do things without waiting for it to be done by someone else

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8
Q

What children’s story is used as an example of a motivational self statement and what is the phrase?

A

The little engine that could, I think I can

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9
Q

What is flow?

A

The feeling people enjoy when they are so absorbed in what it is that they are doing they forget about their own worries

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10
Q

What can understanding emotions in others do?

A

It can set you apart from other leaders because you can help followers through tough times

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11
Q

What is impersonal skill?

A

It involves developing an inanimate positive relationships with others

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12
Q

What is the personal connection?

A

The ability to connect with others

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13
Q

What is transformational leadership?

A

When a person strives to highen the motivation and the morality of himself and his followers

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14
Q

What is transactional leadership?

A

An exchange takes place between leader and follower

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15
Q

What is idealized influence?

A

It refers to the leaders principles and standards having the power to attract followers

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16
Q

What should be happening if your team is run by a transformational leader?

A

Everyone should always be learning

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17
Q

What happens in a passive management by exception? (MBE)

A

When A leader intervens well after the mistake or problem had arisen but never provided feedback

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18
Q

Wha is power?

A

The ability of one person to influence another

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19
Q

What is legitimate power?

A

We’re you only obey someone because of their position

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20
Q

What is referet power?

A

When followers like and follow the leader

21
Q

What are the characteristics of a leader in stage five. Empowerment?

A

They are called the servant leader.
They give to others ad do not expect a reward

22
Q

At what stage are leaders trying to do the right thing by doing the right thing by building trust

A

Stage 4

23
Q

Wha is a learning organization?

A

It is a place we’re people are continually learning together

24
Q

Is a personal master simply acquiring more information to be smarter then others? Why?

A

No but rather to increase our capacity to reach our deepest personnel and professional goals

25
Q

What do people with high levels of personal master do?

A

Continually learning, they never “arrive” but rather they practice personal mastery their entire lives

26
Q

What is purpose?

A

It is a person’s “sense of why he or she is alive”

27
Q

Wha happens if each person in an organization is enthusiastic and productive?

A

The organization productivity and success will increase

28
Q

What do shared visions do?

A

They exhilarate people and give them courage

29
Q

Wha is the key to a successful team?

A

It begins with what experts call alignment

30
Q

What is insight?

A

It means to take advantage of the power of many minds to be more intelligent then one mind

31
Q

Mental models cause us to what?

A

To act a certain way based on our assumptions and they “shape our perceptions” meaning the way we perceive or look at things

32
Q

What do leaps of abstraction do to a team?

A

It prevents teams from exploring tough problems in depth

33
Q

What is inquiry?

A

It occurs when you ask questions and try to gain mote information so that you make th best decision possible

34
Q

What is advocacy?

A

When you make an argument in favor of a course of action

35
Q

What are task behaviors?

A

It involves actions that relate to how a job or project gets done directly in terms of organizations of work, scheduling style to the situation

36
Q

Wha is the idea behind situational leadership?

A

Every challenge is unique therefore match your leadership style to the situation

37
Q

When should you use the authoritarian style of leadership?

A

When you have tome levels, critical conditions, or when individuals cannot respond to less direct approaches

38
Q

Wha si the democratic style of leadership?

A

Involves effective listening, rational dialogue and discussion, and the consideration of others

39
Q

Wha us the idea behind the laissez-faire style of leadership?

A

Tha a well trained and capable team should empower to work on its own

40
Q

What is supportive leadership?

A

Ensure that the wellbeing and human needs of followers are met

41
Q

What is participative leadership?

A

This leadership behaver characterizes leadership who allow subordinates to share in decision-making

42
Q

What is achievement oriented leadership?

A

Achievement oriented leaders sow great confidence tha followers are able to set and meet goals that are challenging

43
Q

What is a major barrier to effective leadership?

A

Self-deception

44
Q

What does the grid theory do?

A

Allows people to discuss behaviors in a disconnected way that reduces defensiveness and judgment

45
Q

What is the definition for the 9,1 grid theory

A

Controlling
Direct and dominate

46
Q

What is the definition for the 1,9 theory?

A

Accommodating
Yield and comply

47
Q

What si the definition for the 5,5 grid theory?

A

Status quo
Balance and compromise

48
Q

What is the definition for the 1,1 grid theory?

A

Indifferent
Evade and elude

Pass Your Mitchell (5 decks)

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