Chapter 6 Review Flashcards

1
Q

What is personality?

A

It is the sum of thoughts feelings and behaviors that make someone unique

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2
Q

What do most scientists think about nature vs nurture argument?

A

We are affected by our genes and our environment

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3
Q

A leader can not change human nature but they can what?

A

Have an effect on their environment

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4
Q

What does the birth order Theory say?

A

It contains that a person rank within their family can have an effect on their personality and intelligence

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5
Q

What is charisma?

A

It is the sparkle that money can’t buy according to one author

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6
Q

In the johori window has a blind Arena which consists of what?

A

Known to others but not known to you

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7
Q

In the Johari window has a blind arena which consists of what?

A

Unknown to you and Unknown to others

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8
Q

In the MBTI what do extroverts prefer?

A

Sending time with people

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9
Q

In the MBTI, what do introverts prefer?

A

To direct their energy and to ideas their imagination and their own thoughts

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10
Q

In MBTI what are thinkers?

A

Typically Introverts

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11
Q

In the MBTI what are feelers?

A

Typically extroverts

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12
Q

In the MBTI what are judgers?

A

They see things in black and white

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13
Q

In the MBTI, what are perceivers?

A

There’s 1000 shades of gray

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14
Q

In the MBTI what are sensors?

A

They believe what they can see touch smell

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15
Q

In the MBTI what are intuitives?

A

They typically go with their gut feeling

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16
Q

How does the MBTI support a learner’s development?

A

It helps the leader understand themselves so that they can be more effective in working with others

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17
Q

What does the Maslow theory say?

A

Individuals are motivated by unfulfilled needs

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18
Q

What does Maslows theory saw about physiological needs?

A

Until the physiological needs are met all other needs are forgotten or even denied

19
Q

What does Maslows theory say that love or belonging needs are ?

A

We are motivated by a want for love of a basic connection with other people, a sense of belonging

20
Q

What does Maslows theory say that esteem needs are?

A

We are motivated by a desire for attention honor appreciation and a good reputation

21
Q

What does the maslows theory describe the self-actualization needs?

A

“What a man can be, he must be”

22
Q

What was the lesson of hawthorn studys?

A

When you treat people as partners, they are most likely to perform better

23
Q

What did Pavlov discover, and what is it?

A

He discovered a process called classical conditioning, whereby a living thing learns to connect a stimulus to a reflex

24
Q

What is positive reinforcement?

A

When a pleasant reward is used to increase the frequency of a behavior

25
Q

What is extinction?

A

It refers to the reduction of some response that the person had previously displayed

26
Q

What did the Milgram discover?

A

He discovered how much pain an ordinary person would inflict on another simply because someone told them to

27
Q

What are defense mechanisms?

A

They activate to protect us from psychological injury

28
Q

How can defensive behavior be a problem?

A

Because it changes the way we see reality

29
Q

What is rationalization?

A

When someone devises reasoning or self-serving explanations for their behaviors

30
Q

What is intellectualization?

A

When a person tries to remove the emotional side to a situation and instead examines their problem in an excessively abstract way

31
Q

What is denial?

A

In which a person fails to acknowledge facts that would be apparent to others

32
Q

What is withdrawal?

A

Removing ones self from everything that brings the mind painful thought and feelings

33
Q

What does knowing about the defense behavior help a leader do?

A

Helps the leader spot problems among followers

34
Q

What is a normal and inevitable part of leadership?

A

Managing conflict

35
Q

What is leadership?

A

The deliberate process of sharing values

36
Q

Why are leaders interested in managing conflict?

A

Because conflict destroys teamwork and therefore limits the teams abilities to succeed

37
Q

What do leaders focus on in managing conflict?

A

Changing people’s behaviors

38
Q

What are some methods of managing conflict?

A

Avoidance. Denial. Suppression and smoothing. Compromise. Zero sum game. And meditation

39
Q

What is avoidance?

A

When a leader recognizes the conflict but they choose not to engage in the problem

40
Q

Having respect for diversity is what?

A

A personal decision

41
Q

What is harassment?

A

It is a unwelcome concept

42
Q

What is retaliation?

A

It is when someone seeks revenge against someone who objects to harassment or discrimination

43
Q

What does it mean to rise up?

A

Inaction is the face of prejudice is almost as bad as the hate itself, leaders can not let hate go unchallenged