Chapter 6 Review Flashcards
What is personality?
It is the sum of thoughts feelings and behaviors that make someone unique
What do most scientists think about nature vs nurture argument?
We are affected by our genes and our environment
A leader can not change human nature but they can what?
Have an effect on their environment
What does the birth order Theory say?
It contains that a person rank within their family can have an effect on their personality and intelligence
What is charisma?
It is the sparkle that money can’t buy according to one author
In the johori window has a blind Arena which consists of what?
Known to others but not known to you
In the Johari window has a blind arena which consists of what?
Unknown to you and Unknown to others
In the MBTI what do extroverts prefer?
Sending time with people
In the MBTI, what do introverts prefer?
To direct their energy and to ideas their imagination and their own thoughts
In MBTI what are thinkers?
Typically Introverts
In the MBTI what are feelers?
Typically extroverts
In the MBTI what are judgers?
They see things in black and white
In the MBTI, what are perceivers?
There’s 1000 shades of gray
In the MBTI what are sensors?
They believe what they can see touch smell
In the MBTI what are intuitives?
They typically go with their gut feeling
How does the MBTI support a learner’s development?
It helps the leader understand themselves so that they can be more effective in working with others
What does the Maslow theory say?
Individuals are motivated by unfulfilled needs
What does Maslows theory saw about physiological needs?
Until the physiological needs are met all other needs are forgotten or even denied
What does Maslows theory say that love or belonging needs are ?
We are motivated by a want for love of a basic connection with other people, a sense of belonging
What does Maslows theory say that esteem needs are?
We are motivated by a desire for attention honor appreciation and a good reputation
What does the maslows theory describe the self-actualization needs?
“What a man can be, he must be”
What was the lesson of hawthorn studys?
When you treat people as partners, they are most likely to perform better
What did Pavlov discover, and what is it?
He discovered a process called classical conditioning, whereby a living thing learns to connect a stimulus to a reflex
What is positive reinforcement?
When a pleasant reward is used to increase the frequency of a behavior
What is extinction?
It refers to the reduction of some response that the person had previously displayed
What did the Milgram discover?
He discovered how much pain an ordinary person would inflict on another simply because someone told them to
What are defense mechanisms?
They activate to protect us from psychological injury
How can defensive behavior be a problem?
Because it changes the way we see reality
What is rationalization?
When someone devises reasoning or self-serving explanations for their behaviors
What is intellectualization?
When a person tries to remove the emotional side to a situation and instead examines their problem in an excessively abstract way
What is denial?
In which a person fails to acknowledge facts that would be apparent to others
What is withdrawal?
Removing ones self from everything that brings the mind painful thought and feelings
What does knowing about the defense behavior help a leader do?
Helps the leader spot problems among followers
What is a normal and inevitable part of leadership?
Managing conflict
What is leadership?
The deliberate process of sharing values
Why are leaders interested in managing conflict?
Because conflict destroys teamwork and therefore limits the teams abilities to succeed
What do leaders focus on in managing conflict?
Changing people’s behaviors
What are some methods of managing conflict?
Avoidance. Denial. Suppression and smoothing. Compromise. Zero sum game. And meditation
What is avoidance?
When a leader recognizes the conflict but they choose not to engage in the problem
Having respect for diversity is what?
A personal decision
What is harassment?
It is a unwelcome concept
What is retaliation?
It is when someone seeks revenge against someone who objects to harassment or discrimination
What does it mean to rise up?
Inaction is the face of prejudice is almost as bad as the hate itself, leaders can not let hate go unchallenged