Chapter 7 Instructions and Documentation Flashcards
1
Q
Types of technical documentation
A
Instructions
Specifications
Procedures/protocols
2
Q
Instructions and Documentation Basic Features
A
Title
Introduction
Parts list
Safety information
Steps
Graphics
Conclusion
3
Q
Use logical mapping for what?
A
Identifying steps in a task
4
Q
Writing effective steps
A
Use command voice
State one action per step
Keep the steps concise
Number the steps
Add comments, notes, or examples
Provide feedback
Refer to the graphics
5
Q
Labeling hazards
A
Danger - risk of injury or death
Warning - injury likely if handled improperly
Caution - damage to the product is possible
6
Q
Graphics should
A
Reinforce written text
7
Q
Cultural considerations
A
use icons carefully
use images carefully
Use basic english
check meanings of names and slogans
translate the text
