Chapter 1 Communicating in the Technical Workplace Flashcards

1
Q

What are the two genres

A

Analytical Report and Specification

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2
Q

Three tasks during planning and researching stage

A

Analyze the rhetorical situation
Do start-up research
Refine your purpose

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3
Q

To define the rhetorical situation start out by asking what questions?

A

Five-W and How
Who
What
Why
Where
When
How

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4
Q

What are the four elements of the rhetorical situation

A

Subject
Purpose
Readers
Context of use

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5
Q

What are two types of documents

A

Informative
Persuasive

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6
Q

What is organizing the content

A

Using common genres to shape your ideas into patterns that will be familiar to readers

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7
Q

What is drafting the content

A

Generating the written text of your document

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8
Q

Two types of styles

A

Plain
Persuasive

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9
Q

Four levels of revising and editing

A

Revising
Substantive editing
Copyediting
Proofreading

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10
Q

What is technical communication

A

A process of managing technical information in ways that allow people to take action

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11
Q
A
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