Chapter 1 Communicating in the Technical Workplace Flashcards
What are the two genres
Analytical Report and Specification
Three tasks during planning and researching stage
Analyze the rhetorical situation
Do start-up research
Refine your purpose
To define the rhetorical situation start out by asking what questions?
Five-W and How
Who
What
Why
Where
When
How
What are the four elements of the rhetorical situation
Subject
Purpose
Readers
Context of use
What are two types of documents
Informative
Persuasive
What is organizing the content
Using common genres to shape your ideas into patterns that will be familiar to readers
What is drafting the content
Generating the written text of your document
Two types of styles
Plain
Persuasive
Four levels of revising and editing
Revising
Substantive editing
Copyediting
Proofreading
What is technical communication
A process of managing technical information in ways that allow people to take action