Chapter 1 Communicating in the Technical Workplace

Question 1

What are the two genres

Answer 1

Analytical Report and Specification

Question 2

Three tasks during planning and researching stage

Answer 2

Analyze the rhetorical situation
Do start-up research
Refine your purpose

Question 3

To define the rhetorical situation start out by asking what questions?

Answer 3

Five-W and How
Who
What
Why
Where
When
How

Question 4

What are the four elements of the rhetorical situation

Answer 4

Subject
Purpose
Readers
Context of use

Question 5

What are two types of documents

Answer 5

Informative
Persuasive

Question 6

What is organizing the content

Answer 6

Using common genres to shape your ideas into patterns that will be familiar to readers

Question 7

What is drafting the content

Answer 7

Generating the written text of your document

Question 8

Two types of styles

Answer 8

Plain
Persuasive

Question 9

Four levels of revising and editing

Answer 9

Revising
Substantive editing
Copyediting
Proofreading

Question 10

What is technical communication

Answer 10

A process of managing technical information in ways that allow people to take action