Chapter 7 - human resource management Flashcards
factors that effect human resource planning are:
Environmental factors, Human resource requirements and performance and reward factors, employee relation factors
Organizations assess their HR needs by:
Job Analysis, Job descriptions and specifications, Job design
Organizations identify and select competent employees through:
recruitment, selection
What selection tools are there?
Application forms, interviews, performance simulations, written tests, background investigations, physical tests
Organizations help employees adapt and stay up to date through:
orientation and training
What types of orientation is there?
Work unit orientation, and organizational orientation
What type of training is there?
Coaching, job rotation, online training, courses.
How do organizations help employees achieve high performance?
performance appraisal
What types of appraisal methods are there
Critical incidents Graphic rating scale multiperson comparison MBO 360
what motivates employees
Total rewards!
How can organizations maximize employee relations
Engagement initiatives and OH&S
What are the environmental factors?
organizational culture, economic conditions, labor market issues, government legislation, and technology
HR planning needs: what is job analysis?
An assessment that defines jobs and the behaviors necessary to do them.
What is design in HR planning needs?
The process of looking at a job to determine what set of tasks is required, how they, are done, and in what order
recruitment is:
locating identifying and attracting capable applicants
Managers staff their organization by:
Using information gathered through job analysis,
Orientation is:
The welcome wagon! Introducing new employees to the organization.
Work unit orientation is:
Familiarizing new employee with job goals and introducing them to co workers.
Organization orientation is:
Informing new employees about the organizations objectives, history, philosophy, procedures, rules, HR benefits.
What is validity?
A proven relationship between the selection device and some relevant job criterion.
What is reliability?
The ability of a selection device to measure the same thing consistently
What 5 components are total rewards?
Strategic compensation, benefits, work-life balance, performance management, career development.
