Chapter 7: Group Influence Flashcards

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1
Q

What is a Group?

A
  • 2 or more people who interact with and influence one another
  • The idea of “us” and “them”
  • Meet various needs (affiliation, achieving, social identity)
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2
Q

Social Facilitation: The “Mere” Presence of Others

A
  • We are often influenced by the presence of others
  • CO-ACTORS: People that are present in a situation as a passive audience
  • Co-actors’ presence often improves performance (even in animals)
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3
Q

Social FacilitationTheory

A
  • The increased likelihood of responses due to the presence of others
  • Co-actors don’t even need to be visible
  • (Zajonc) Social arousal facilitates dominant (most likely) responses, so it can either help or hinder performance
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4
Q

Social Facilitation: Crowding

A
  • Presence of others promotes sweat, fast breath, tense muscles, higher BP, and faster heart rate
  • The more people, the more likely we are to mess up simple functions
  • Crowds intensify reactions, positive or negative
  • When in a smaller room, a group of people are more aroused, and social facilitation happens
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5
Q

Why do Co-Actors Arouse us? Evaluation Apprehension

A
  • We are aroused by our concern about others’ evaluation of our actions
  • The presence of a blindfolded audience did not cause social an increase in dominant response
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6
Q

Why do Co-Actors Arouse Us? Distraction

A
  • Another theory posits that part of our arousal comes from the conflict of paying attention to others, whether its their performance, or their reactions to us
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7
Q

Why do Co-Actors Arouse Us? Mere Presence

A
  • Zajonc believed (since animals show social facilitation) that we have an innate social arousal mechanism
  • Running with others causes us to run faster, even when they are not perceiving or competing us
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8
Q

Scientific Theory: Social Facilitation Theory

A
  • A simple summary of findings
  • Offers clear predictions that help confirm, guide exploration, and suggest practical application
  • Practical Application: Do open offices promote productivity while decreasing creativity on difficult problems?
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9
Q

Social Loafing

A
  • People tend to exert less effort when working in a team than when they are individually accountable
  • Study found that participants pull 18% harder when they think others behind them are pulling as well
  • Rather than feeling uninhibited by group tasks, people tend to slack off
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10
Q

Social Loafing: Free Ride

A
  • Giving less when benefiting from a group effort
  • When rewards are divided equally, loafing allows more reward per amount of effort
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11
Q

Social Loafing VS Facilitation

A
  • When being observed increases evaluation concerns, social facilitation (increased dominant response) occurs
  • When being lost in a crowd decreases evaluation concerns, social loafing occurs
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12
Q

Social Loafing: Everyday Life

A
  • Assembly line workers produced 16% more product when they were individually tracked, even when they knew their output would not affect them
  • Collectivist cultures show slightly less social loafing due to their emphasis on loyalty to family and work groups
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13
Q

Social Loafing: When it Doesn’t Happen

A
  • People loaf less in groups when a common goal is challenging, appealing, or involving
  • Hard work is positively correlated with achievement motivation, belonging in a group, reward perception, personal efficacy, feeling of importance within the group
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14
Q

Deindividuation: Doing Things Together

A
  • Loss of self-awareness and evaluation apprehension; occurs when groups foster anonymity
  • Combination of social loafing (diffuses responsibility) and social facilitation (increases arousal) found in groups can be dangerous (Getting mad at refs, stealing)
  • Groups can create a sense of excitement in the feeling of belonging to something bigger than yourself
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15
Q

Deindividuation: Group Attribution

A
  • Actions are perceived as the group’s, not the individual
  • Feelings of anonymity within a group can lead to attributing our behavior to a situation rather than ourselves
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16
Q

Deindividuation: Physical Anonymity

A
  • Women dressed in coats delivered shocks twice as long as those who were visible and wearing large name tags
  • When deindividuated, we no longer feel influenced by the same norms as everyday
  • This can influence our behavior based on the cues of the situation (negative or positive: Klan vs Nurse uniforms)
17
Q

Deindividuation: Arousing & Distracting Activities

A
  • Outbursts in crowds are often preceded by minor actions that arouse and divert people’s attention
  • Doing an impulsive act along with others gives us a self-reinforcing pleasure
  • Deindividuation can cause us to do things that we regret, or allow us to do things that provide freedom amongst a group
18
Q

Deindividuation: Diminished Self-Awareness

A
  • Group experiences that diminish self awareness disconnect our behavior from our attitudes
  • Social facilitation causes us to be more responsive and group loafing allows for less self-assessment
  • Those made self-aware act in accordance with their attitudes
  • Collectivist cultures have more self-awareness as they are more likely to consider how their actions appear to others
19
Q

Self Awareness VS Deindividuation

A
  • Deindividuation increases when self-awareness is lowered (alcohol, uniforms, social pressure)
  • Self-Awareness increases when deindividuation is lowered (mirrors, small towns, individual clothing)
20
Q

Group Polarization

A
  • Group-produced enhancement of members’ pre-existing tendencies
  • A strengthening of the members’ average tendency, not a split within the group
21
Q

Group Polarization: Everyday Life

A
  • In schools
  • In communities
  • On the internet
  • Terrorist Organizations
22
Q

Polarization: Informational Influence

A
  • Active discussions can produce attitude changes more than passive listening
  • The more group members rehearse an idea, the more likely they are to believe them
23
Q

Polarization: Normative Influence

A
  • Social comparison: What do they do, what do I do
  • Pluralistic ignorance: When everyone else does something, we infer that there’s something wrong with us. We don’t speak up because it seems normal to everyone else
24
Q

Groupthink

A
  • Concurrence-seeking can become dominant when a cohesive in-group overrides realistic appraisals of alternate options
25
Q

Symptoms of Groupthink: Might and Right

A
  • An illusion of invulnerability in a cohesive group
  • This brings an unquestioned belief in a group’s morality
26
Q

Symptoms of Groupthink: Closemindedness

A
  • Rationalize that “things have always been done this way”
  • Opponents are seen as “them” who do things wrong
27
Q

Symptoms of Groupthink: Self-Sensoring

A
  • Comformity pressure
  • Self-censorship of views that go against the group
  • Illusion of unanimity when really they all might be thinking differently
  • Mindguards: protecting our minds from outside influences, no matter what they are
28
Q

Critiquing Groupthink

A
  • Initially based on retrospective evidence
  • Friendships need not breed groupthink
  • What if one of the norms of the group is critical thinking
  • Sometimes even good group procedures can lead to poor decisions
29
Q

Preventing Groupthink

A
  • Be impartial
  • Assign a devil’s advocate
  • Subdivide the group
  • Invite critiques from outside experts
  • Call a “second-chance” meeting to air lingering doubts
30
Q

Group Problem-solving

A
  • Combine group and solitary brain-storming
  • Have group members interact by writing
  • Incorporate electronic brainstorming
31
Q

Leadership

A

How certain group members motivate and guide the group
- Task leadership: organzation, setting standards, focusing on goal attainment
- Social Leadership: Focusing on building teamwork, mediating conflicts, and being supportive

32
Q

Transactional Leadership

A
  • Concerned with how work is progressing
  • Sensitive to the needs of their subordinates
33
Q

Transformational Leadership

A
  • Consistently stick to their goals
  • Self-confident charisma
  • Vision, communication, and inspiration
34
Q

Minority Influence: Consistency

A
  • Minority slowness effect
  • Stimulating creative thinking
  • Becoming the focus of debate
35
Q

Minority Influence: Self Confidence

A

Confident individuals are more likely to sway members of a group

36
Q

Minority Influence: Defections from the Majority

A
  • Punctures illusions of unanimity
  • Types of influence: informational/normative