chapter 7 flashcards
1
Q
what is Performance Managment?
A
the process of encompassing all activities related to improving employee performance, productivity, and effectiveness.
it is an ongoing process of communication between a supervisor and an employee that occurs throughout the year - to achieve the organizations strategic goals
2
Q
what does Performance Management include?
A
- goal setting
- pay for performance
- training and development
- career managment
- disciplinary action
3
Q
explain the 5 steps of Performance Managment Process
A
- define performance expectations
- provide ongoing feedback and coaching
- conduct performance appraisal and evaluation discussions
- determine performance rewards/consequnces
- conduct development and career discussions
4
Q
what is the Paired Comparison Method?
A
- for each trait, list all possible pairs of employees
- for each pair, indicate, + for the higher ranked employee, - for the lower ranked
- rank employees by trait based on number of “+” scores
- harder to use if you have a lot of employees
