chapter 5 flashcards
1
Q
what can happen when theirs a poor selection process?
A
this could lead to customer alienation-hiding hidden fees
2
Q
what is selection?
A
selection is the strategic activity for an organization
3
Q
what is the strategic importance of selection?
A
it helps build your brand as an employer. when a Company begins to hire, the public, potential candidates and the Market observe it. Reduces turnover and increases employee moral
