Chapter 7 Flashcards
Group
Two or more people who interact with and exert mutual influence on each other
Team characteristics
- Collective sense of identity
- distinctive roles
- structured modes of communication
- norms (social rules)
Team
Must interact with each other to accomplish shared objective
Role
Set of behaviors required or expected of the person occupying a certain position in the group
Formal role
Specific positions in group that are dictated by nature and structure of organization
Informal role
Forms from interactive bus among group members
Norm of productivity
Can be adapted through standards of performance and the team accept s there norm and adapts to it
Positive norms
Set good leaders to set norm standards
Social support
Exchange of resources between at least 2 individuals that intend to enhance well-being of recipient
Climate
How teams perceive relationships with other group members
Proximity
Close contact (living with teammates enhances team cohesion and promotes success
Distinctiveness
Feeling distinct with a team build unity and oneness
Steiner model of actual productivity
Faulty group processes can reduce potential productivity (formula)
Potential productivity
Teams best possible ________
Motivation losses
Loss because members did of group did not give 100%