Chapter 7 Flashcards

1
Q

Group

A

Two or more people interacting interdependently to achieve a common goal

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2
Q

Formal work groups

A

Groups that are established by organizations to facilitate the achievement of organizational goals

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3
Q

Informal groups

A

Groups that emerge naturally in response to the common interests of organizational members

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4
Q

Stages of Group Development

A
Forming
Storming
Norming
Performing
Adjourning
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5
Q

Punctuated equilibrium model

A

A model of group development that describes how groups with deadlines are affected by their first meetings and crucial midpoint transitions.

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6
Q

Additive tasks

A

Tasks in which group performance is dependent on the sum of the performance of individual group members

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7
Q

Disjunctive tasks

A

Tasks in which group performance is dependent on the performance of the best group member.

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8
Q

Process losses

A

Group performance difficulties stemming from the problems of motivating and coordinating larger groups

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9
Q

Conjunctive tasks

A

Tasks in which group performance is limited by the performance of the poorest group member

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10
Q

Norms

A

Collective expectations that members of social units have regarding the behaviour of each other

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11
Q

Roles

A

Positions in a group that have a set of expected behaviours attached to them

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12
Q

Role ambiguity

A

Lack of clarity of job goals or methods

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13
Q

Status

A

The rank, social position, or prestige accorded to group members

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14
Q

Group cohesiveness

A

The degree to which a group is attractive to its members

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15
Q

Social loafing

A

The tendency to withhold physical or intellectual effort when performing a group task

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16
Q

Collective efficacy

A

Shared beliefs that a team can successfully perform a given task

17
Q

Cross-functional teams

A

Work groups that bring people with different functional specialities together to better invent, design, or deliver a product or service

18
Q

Superordinate goals

A

Attractive outcomes that can be achieved only by collaboration

19
Q

Shared mental models

A

Team members share identical information about how they should interact and what their task is