Chapter 7 Flashcards
The principles of scientific management stress which of the following:
A. Job specialization and simplification
B. Complete employee autonomy
C. Employees learning each other’s jobs
D. Employees are responsible for organizing their work
A. Job specialization and simplification
Which of the following is not associated with a time and motion study?
A. The degree of satisfaction an employee receives from the task at hand
B. How long it takes to perform a task
C. The best way to perform a task
D. How much output to expect from an employee
A. The degree of satisfaction an employee receives from the task at hand
Job enlargement involves which of the following?
A. Number of tasks is decreased so that an employee may learn to supervise others
B. The employee decides upon the number of tasks he or she will perform.
C. Number of tasks is increased and with each task the level of difficulty is also increased
D. Number of tasks is increased, but they are all of the same level of difficulty
D. Number of tasks is increased, but they are all of the same level of difficulty
When a secretary may be given the opportunity to learn a new skill such as bookkeeping, it is a characteristic of which of the following? A. Job specialization B. Job enlargement C. Job enrichment D. Job simplification
C. Job enrichment
The scientific management principle motivates people \_\_\_\_\_\_\_\_\_\_\_\_\_\_. A. Extrinsically B. Intrinsically C. Morally D. Socially
A. Extrinsically
The motivating potential score (MPS)
A. Measures IQ and a worker’s overall potential to perform at an optimum level.
B. Is calculated based on responses to the job diagnostic survey which measures workers’ perceptions of their jobs on each of the core dimensions.
C. is calculated using the results of time-and-motion studies which measure a worker’s efficiency along the scientific management continuum.
D. measures the overall potential of a job to foster extrinsic motivation.
B. Is calculated based on responses to the job diagnostic survey which measures workers’ perceptions of their jobs on each of the core dimensions.
Which of the following is not one of the three critical psychological states that determine how employees react to the design of their jobs?
A. Experience knowledge of results
B. Experience responsibility for work outcomes
C. Experience above standard pay increases
D. Experience meaningfulness of the
work.
C. Experience above standard pay increases
The degree to which workers feel their jobs are important, worthwhile, and meaningful is represented by which critical psychological state?
A. Experienced responsibility for work outcomes
B. Experienced meaningfulness of their work
C. Knowledge of results
D. None of the above
B. Experienced meaningfulness of their work
\_\_\_\_\_\_\_goals usually lead to higher employee motivation and performance. A. General B. No C. Specific D. Vague
C. Specific
\_\_\_\_\_\_\_\_\_ may also have an impact on the relationships between the core job dimensions and psychological states and outcomes. A. Marital status B. Gender C. Economic level D. Cultural differences
D. Cultural differences
Job design can have a profound influence on employee motivation.
A. True
B. False
A) True
Allowing employees to plan their own work
schedules is an example of job enlargement.
A. True
B. False
False
Management By Objectives programs are usually reserved for managers.
A. True
B. False
True
Employees tend to prefer jobs low in the five core dimensions in the job characteristics model.
A. True
B. False
False
Contingent workers face the same social environment on the job as do regular employees.
A. True
B. False
False
