Chapter 10 Flashcards
1
Q
A \_\_\_\_\_\_\_\_\_ is a collection of people who come together to accomplish a specific goal. A. Command force B. Task force C. Committee D. Team
A
B. Task force
2
Q
A (n) \_\_\_\_\_\_ is a formal group of members who interact at a high level and work together intensely to achieve a common group goal. A. Command group B. Self- managed work group C. Team D. Interest group
A
C. Team*
3
Q
A \_\_\_\_\_\_\_\_\_ is a collection of organizational members who enjoy each other's company and socialize with each other (often both on and off the job). A. Friendship group B. Command group C. Task force D. Team.
A
A. Friendship Group
4
Q
Group \_\_\_\_\_\_\_\_\_ is the shared belief group members have about the ability of the group to achieve its goals and objectives. A. Performance B. Status C. Functioning D. Efficacy
A
D. Efficacy
5
Q
Social \_\_\_\_\_\_\_\_\_\_ is the effect the physical presence of others has on an individual's performance. A. Influence B. Observation C. Facilitation D. Pressure
A
C. Facilitation
6
Q
When individuals are stimulated by the presence of other group members, their performance of difficult, complex, or novel tasks and behaviors is \_\_\_\_\_\_\_\_. A. Neutralized B. Enhanced C. Impaired D. Not affected
A
C. Impaired
7
Q
Individuals who make above-average contributions to the group are given \_\_\_\_\_\_\_\_ credit, which is the freedom to violate group norms without being punished. A. Idiosyncrasy B. Irrational C. Incremental D. Incidental
A
A. Idiosyncrasy
8
Q
Research shows groups can \_\_\_\_\_\_\_ by allowing members who deviate from the norms to air their views. A. Benefit B. Destruct C. Detonate D. Divide
A
A. Benefit
9
Q
Conformity is \_\_\_\_\_ when norms help a group control and influence its members' behavior so that the group can accomplish its goals. A. Bad B. Detrimental C. Good D. Neutral
A
C. Good
10
Q
When \_\_\_\_\_\_\_\_ tactics are used, newcomers must figure out and develop their own way of behaving. A. Sequential B. Formal C. Serial D. Disjunctive
A
D. Disjunctive
11
Q
Every gathering of individuals is a group.
A. True
B. False
A
B. False
12
Q
The last stage of group development is performing.
A. True
B. False
A
B. False
13
Q
The first stage of group development is forming.
A. True
B. False
A
A. True
14
Q
Group function is the work that a group contributes to the accomplishment of organizational goals.
A. True
B. False
A
A. True
15
Q
The more important the task performed by a work group, the higher the group’s status in the organization.
A. True
B. False
A
A. True
