Chapter 10

Question 1

A \_\_\_\_\_\_\_\_\_ is a collection of people who come together to accomplish a specific goal.
A. Command force
B. Task force
C. Committee
D. Team

Answer 1

B. Task force

Question 2

A (n) \_\_\_\_\_\_ is a formal group of members who interact at a high level and work together intensely to achieve a common group goal.
A. Command group
B. Self- managed work group
C. Team
D. Interest group

Answer 2

C. Team*

Question 3

A \_\_\_\_\_\_\_\_\_ is a collection of organizational members who enjoy each other's company and socialize with each other (often both on and off the job).
A. Friendship group
B. Command group
C. Task force
D. Team.

Answer 3

A. Friendship Group

Question 4

Group \_\_\_\_\_\_\_\_\_ is the shared belief group members have about the ability of the group to achieve its goals and objectives.
A. Performance
B. Status
C. Functioning
D. Efficacy

Answer 4

D. Efficacy

Question 5

Social \_\_\_\_\_\_\_\_\_\_ is the effect the physical presence of others has on an individual's performance.
A. Influence
B. Observation
C. Facilitation
D. Pressure

Answer 5

C. Facilitation

Question 6

When individuals are stimulated by the presence of other group members, their performance of difficult, complex, or novel tasks and behaviors is \_\_\_\_\_\_\_\_.
A. Neutralized
B. Enhanced
C. Impaired
D. Not affected

Answer 6

C. Impaired

Question 7

Individuals who make above-average contributions to the group are given \_\_\_\_\_\_\_\_ credit, which is the freedom to violate group norms without being punished.
A. Idiosyncrasy
B. Irrational
C. Incremental
D. Incidental

Answer 7

A. Idiosyncrasy

Question 8

Research shows groups can \_\_\_\_\_\_\_ by allowing members who deviate from the norms to air their views.
A. Benefit
B. Destruct
C. Detonate
D. Divide

Answer 8

A. Benefit

Question 9

Conformity is \_\_\_\_\_ when norms help a group control and influence its members' behavior so that the group can accomplish its goals.
A. Bad
B. Detrimental
C. Good
D. Neutral

Answer 9

C. Good

Question 10

When \_\_\_\_\_\_\_\_ tactics are used, newcomers must figure out and develop their own way of behaving.
A. Sequential
B. Formal
C. Serial
D. Disjunctive

Answer 10

D. Disjunctive

Question 11

Every gathering of individuals is a group.
A. True
B. False

Answer 11

B. False

Question 12

The last stage of group development is performing.
A. True
B. False

Answer 12

B. False

Question 13

The first stage of group development is forming.
A. True
B. False

Answer 13

A. True

Question 14

Group function is the work that a group contributes to the accomplishment of organizational goals.
A. True
B. False

Answer 14

A. True

Question 15

The more important the task performed by a work group, the higher the group’s status in the organization.
A. True
B. False

Answer 15

A. True

Question 16

When a group has low efficacy, there is nothing that can be done to improve it.
A. True
B. False

Answer 16

B. False

Question 17

Divestiture tactics tend to lead to individualized orientation.
A. True
B. False

Answer 17

B. False

Question 18

A large part of a person’s role in a group is known in the beginning.
A. True
B. False

Answer 18

B. False

Question 19

Development of group rules is usually completed at the beginning of a group.
A. True
B. False

Answer 19

B. False

Question 20

When group norms exist, members do not have to waste time wondering what to do in a given situation, as the norms will guide their actions.
A. True
B. False

Answer 20

A. True