Chapter 6 - Employee Development

Question 1

Develop objective-based professional development plans for the department
and the employees

Answer 1

An organization’s goals set out its overall aim or purpose and are
communicated in the mission statement. An organization’s objectives state what it
needs to accomplish in order to reach these goals. The objectives should be written so that they can be developed into action items which form the organization’s long-term strategic plan.

Question 2

Prepare a department succession plan

Answer 2

• the skills, knowledge and experience necessary for successful performance in
  the position
• the names of those who could take over if they were to undertake development
  or training, including
  
  • their current level of relevant skills, knowledge and experience
  • the skills, knowledge and experience they would need to acquire if they
    were to take over the position
  • the specific career path(s) that are of interest to the individual

Question 3

Differentiate between training and education

Answer 3

• training is teaching specific practical skills, to be used for specific purposes
• education is about developing a person’s potential, helping them to discover the
  abilities that they have and giving them the tools to use them

Question 4

Discuss the various training methods available for employee development
(I / O / J)

Answer 4

Instruction: Instruction should be a collaborative process in which the instructor and the learner
work together to ensure that the learner learns what they want and need to know, as well as what the instructor thinks they need to know.
Observation: Learning by watching others
perform a task.
Job Redesign: Enlargement, enrichment and rotation

Question 5

Cascading objectives

Answer 5

The integration of organizational, departmental and individual objectives
-corporate objectives are
filtered down through the organization so that individual employee goals at all levels
align with the overall organizational goals to drive greater success up through the
business.

Question 6

Discuss the various training methods available for employee development
(C/M)

Answer 6

Coaching - 
One employee working directly with
another to develop skills, knowledge and
understanding in a pre-defined area
Mentoring - 
A mutually beneficial relationship
between a seasoned employee and a junior

Question 7

Discuss the various training methods available for employee development
(EA)

Answer 7

Experiential approaches:give the learner the chance to develop skills through practice (Transfer/experience/reflect/learn)
Shadowing/Project based/Outdoor experiende)