Chapter 6 Flashcards

1
Q

business to business markets

A

the group of customers that include manufacturers, wholesalers, retailers, and other organizations

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
2
Q

organizational markets

A

another name or business to business markets

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
3
Q

derived demand

A

demand for business or organizational products caused by demand for consumer goods or services

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
4
Q

inelastic demand

A

demand in which changes in price have little or no effect on the amount demanded

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
5
Q

joint demand

A

demand for two or more goods that are used together to create a product

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
6
Q

producers

A

the individuals or organizations that purchase products for use in the production of other goods and services

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
7
Q

resellers

A

the individuals or organizations that buy finished goods for the purpose of reselling, renting or leasing to others to make a profit and to maintain their business operations

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
8
Q

government markets

A

the federal, state, county, and local governments that buy goods and services to carry out public objectives and to support their operations

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
9
Q

North American Industry Classification System (NAICS)

A

the numerical coding system that the United States, Canada, and Mexico use to classify firms into detailed categories according to their business activities

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
10
Q

business to business ecommerce

A

internet exchanges between two or more businesses or organizations

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
11
Q

extranet

A

a private, corporate computer network that links company departments, employees, and databases to suppliers, customers, and others outside the organization

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
12
Q

private exchanges

A

systems that link an invited group of suppliers and parters over the Web

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
13
Q

buyclass

A

one of the classifications of business buying situations that characterizes the degree of time and effort required to make a decision

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
14
Q

straight rebuy

A

a buying situation in which business buyers make routine purchases that require minimal decision making

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
15
Q

modified rebuy

A

a buying situation classification used by business buyers to categorize a previously mad purchase that involves some some change and that requires limited decision making

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
16
Q

new task buy

A

a new business to business purchase that is complex or risky and that requires extensive decision making

17
Q

buying center

A

the group of people in an organization who participate in a purchasing decision

18
Q

product specifications

A

a written description of the quality, size, weight, and other details required of a product purchase

19
Q

customer reference program

A

a formalized process by which customers formally share success stories and actively recommend products to other potential clients, usually facilitated through an on line community

20
Q

single sourcing

A

the business practice of buying a particular product from one supplier

21
Q

multiple sourcing

A

the business practice of buying a particular product from several different supplies

22
Q

reciprocity

A

a trading partnership in which two firms agree to buy from one another

23
Q

outsourcing

A

the business buying process of obtaining outside vendors to provide goods or services that otherwise might be supplied in house

24
Q

crowdsourcing

A

a practice in which firms outsource marketing activities to a community of users

25
Q

reverse marketing

A

a business practice in which a buyer firm attempts to identify suppliers who will produce products according to the buyer firm’s specifications