Chapter 6 Flashcards

1
Q

Ethics

A

set of standards that govern the conduct of a person

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2
Q

Legal behavior

A

follows the dictates of laws, which are written down and interpreted by the courts.

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3
Q

Bribery

A

the act of giving money, goods, or other forms of compensation to a recipient in exchange for an alteration of their behavior that the recipient would otherwise not alter.

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4
Q

kickback

A

a form of negotiated bribery in which a commission is paid to the bribe-taker in exchange for services rendered.

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5
Q

Conflict of interest

A

an individual or organization is involved in multiple interests that are at odds with one another.

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6
Q

Self-dealing

A

an official who controls an organization causes it to enter into a transaction with the official, that benefits the official, the official is on both sides of the “deal”.

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7
Q

Outside employment

A

the interests of one job contradict another.

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8
Q

Family interests

A

a spouse, child, or other close relative is employed or where goods or services are purchased from such a relative or a firm controlled by a relative.

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9
Q

Gifts from friends

A

who also do business with the person receiving the gifts

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10
Q

whistleblower

A

a person who exposes any kind of information or activity that is deemed illegal, unethical

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11
Q

Integrity

A

adherence to principles, doing the right thing when no one is looking

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12
Q

What are the three guidelines for keeping business gifting aboveboard?

A
  1. Content
  2. Context
  3. Culture
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13
Q

Corporate social responsibility (CSR)

A

the ethical role of the corporation in society.

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14
Q

What are two types of pressure on businesses

A
  1. Increased Pressure from Consumers
  2. Supply-Chain Pressure
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15
Q

social or environmental greenwashing

A

taking advantage of consumers’ desire to do good

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16
Q

Cause-related marketing (CRM)

A

a corporation’s associating the sales of its products to a program of donations

17
Q

Sustainability

A

the ability of a society or company to operate without compromising the planet’s environmental condition in the future.

18
Q

Social entrepreneurship

A

the use of business organizations and techniques to attain laudable social goals.

19
Q

Social marketing

A

the use of business marketing techniques in the pursuit of social goals.

20
Q

Greenwashing

A

corporations that exaggerate the impact of their environmental actions or promote products as being “eco-friendly” when in fact they’re not