CHAPTER 5: STAFFING THE ENGINEERING ORGANIZATION

Question 1

the management function that determines human resource needs, recruits, selects, trains, and develops human resources for jobs created by an organization.

Answer 1

Staffing

Question 2

Staffing Procedures

Answer 2

1. human resource planning
2. recruitment
3. selection
4. induction and orientation
5. training and development
6. performance appraisal
7. employment decisions (monetary rewards, transfers, promotions, and demotions) and
8. separations.

Question 2

which is an assessment of future human resource needs in relation to the current capabilities of the organization.

Answer 2

Forecasting

Question 3

which means translating the forecasted human resource needs to personnel objectives and goals.

Answer 3

Programming

Question 4

which refers to monitoring human resource action plans and evaluating their success

Answer 4

Evaluation and Control

Question 5

which use historical data to develop forecasts of the future.

Answer 5

Time series methods

Question 6

which are attempts to identify the major variables that are related to or have caused particular past conditions and then use current measures of these variables to predict future conditions.

Answer 6

Explanatory or causal models

Question 7

three major types of explanatory models

Answer 7

a) regression models
b) econometric models
c) econometric models

Question 8

are those that provide early warning signals of significant changes in established patterns and relationships so that the engineer manager can assess the likely impact and plan responses if required.

Answer 8

Monitoring methods

Question 9

attracting qualified persons to apply for vacant positions in the ·company so that those who are best suited to serve the company may be selected.

Answer 9

Recruitment

Question 10

Source of Applicants

Answer 10

1. The organization’s current employees
2. Newspaper advertising
3. Schools
4. Referrals from employees.
5. Recruitment firms.
6. Competitors.

Question 11

the act of choosing from those that are available the individuals most likely to succeed on the job.

Answer 11

Selection

Question 12

Ways of Determining the Qualifications of a Job Candidate

Answer 12

1. Application blanks
2. References
3. Interviews
4. Testing

Question 13

which is “an objective, standard measure of a sample behavior”

Answer 13

Psychological tests

Question 14

one used to measure a person’s capacity or potential ability to learn.

Answer 14

aptitude test

Question 15

one used to measure a person’s current knowledge of a subject.

Answer 15

performance test

Question 16

one used to measure personality traits as dominance, sociability, and conformity.

Answer 16

personality test

Question 17

one used to measure a person’s interest in various fields of work.

Answer 17

interest test

Question 18

a type of test given to assess the physical health of an applicant.

Answer 18

Physical examination

Question 19

the new employee is provided with the necessary information about the company.

Answer 19

Induction

Question 20

the new employee is introduced to the immediate working environment and co-workers.

Answer 20

Orientation

Question 21

learning that is provided in order to improve performance on the present job.

Answer 21

Training

Question 22

directed to nonmanagers for specific increases in skill and knowledge to perform a particular job

Answer 22

Training programs for nonmanagers

Question 23

where the trainer is placed in an actual work situation under the direction of his immediate supervisor, who acts as trainer.

Answer 23

On-the-job training

Question 24

where the trainee is placed in a situation almost the same as the workplace where machines, materials, and time constraints are present.

Answer 24

Vestibule school

Question 25

where a combination of on-the-job training and experiences with classroom instruction in particular subjects are provided to trainees.

Answer 25

Apprenticeship program

Question 26

are those taken which provide more emphasis on education rather than training.

Answer 26

Special courses

Question 27

may be classified into four areas: decision-making skills, interpersonal skills, job knowledge, and organizational knowledge.

Answer 27

Training and educational programs for executives

Question 28

where the trainee is provided with a set of notes, messages, telephone calls, letters, and reports, all pertaining to a certain company situation.

Answer 28

In-basket

Question 29

is a training method where “trainees are faced with a simulated situation and are required to make an ongoing series of decisions about that situation.”

Answer 29

Management games

Question 30

this method presents actual situations in organizations and enable one to examine successful and unsuccessful operations.

Answer 30

Case studies

Question 31

is a method by which the trainees are assigned roles to play in a given case incident.

Answer 31

Role-playing

Question 32

this method attempts to influence the trainee by “showing model persons behaving effectively in n problem situation”.

Answer 32

Behavior modeling

Question 33

under this method, awareness, and sensitivity to behavioral patterns of oneself and others are developed.

Answer 33

Sensitivity training

Question 34

is a training method intended “to help individuals not only understand themselves and others but also improve their interpersonal communication skills.

Answer 34

Transactional analysis

Question 35

this method provides valuable opportunities for the trainee to Jearn various skills while engaged in the performance of a job.

Answer 35

On-the-job experience

Question 36

this method requires a senior manager to assist a lower-level manager by teaching him the needed skills and generally providing directions, advice, and helpful criticism.

Answer 36

Coaching

Question 37

under this method, a manager works as assistant to a higher-level manager and participates in planning and other managerial functions until he is ready to assume such position himself.

Answer 37

Understudy

Question 38

under this method, the manager is given assignments in a variety of department. The purpose is to expose him to different functions of the organization.

Answer 38

Position rotation

Question 39

this method is premised on the idea that junior executives must be provided with means to prepare them for higher management positions.

Answer 39

Multiple management

Question 40

where each trait or characteristic to be rated is represented by a line or scale on which the rater indicates the degree to which the individual possesses the trait or characteristic.

Answer 40

Rating scale method

Question 41

where the evaluator composes statements that best describe the person evaluated.

Answer 41

Essay method

Question 42

where specific goals are set collaboratively for the organization, for various subunits, and for each individual member.

Answer 42

Management by objectives method

Question 43

where one is evaluated by persons other than the immediate superior.

Answer 43

Assessment center method

Question 44

where the evaluator checks statements on a list that are deemed to characterize an employee’s behavior or performance.

Answer 44

Checklist method

Question 45

where standards are set for the realistic worker output and later on used in evaluating the performance of non-managerial employees.

Answer 45

Work standards method

Question 46

where each evaluator arranges employees in rank order from best to the poorest.

Answer 46

Ranking method

Question 47

where the evaluator recalls and writes down specific (but critical) incidents that indicate the employee’s performance.

Answer 47

Critical-incident method

Question 48

these are given to employees whose performance is at par or above standard requirements.

Answer 48

Monetary rewards

Question 49

this refers to a movement by a person into a position of higher pay and greater responsibilities and which is given as a reward for competence and ambition.

Answer 49

Promotion

Question 50

this is the movement of a person to a different job at the same or similar level of responsibility in the organization.

Answer 50

Transfer

Question 51

this is a movement from one position to another which has less pay or responsibility attached to it. Demotion is used as a form of punishment or as a temporary measure to keep an employee until he is offered a higher position.

Answer 51

Demotion

Question 52

It is either a voluntary or involuntary termination of an employee. When made voluntarily, the organization’s management must find out the real reason.

Answer 52

Separation

Question 53

is the last option that the management exercises when an employee’s performance is poor or when he/she committed on act violating the company rules and regulations.

Answer 53

Involuntary separation