CHAPTER 4: ORGANIZING TECHNICAL ACTIVITIES

Question 1

refers to “the structuring of resources and activities to accomplish objectives in on efficient and effective manner.”

Answer 1

Organizing

Question 2

determining the scope of work and how it is combined in a job.

Answer 2

Division of Labor

Question 3

the process of assigning various degrees of decision-making authority to subordinates.

Answer 3

Delegation of authority

Question 4

the grouping of related jobs, activities, or processes into major organizational subunits.

Answer 4

Departmentation

Question 5

the number of people who report directly to a given manger.

Answer 5

Span of control

Question 6

the linking of activities in the organization that serves to achieve a common goal or objective.

Answer 6

Coordination

Question 7

the structure that details lines of responsibility, authority, and position.

Answer 7

Formal Organization

Question 8

diagram of the organization’s official positions and formal lines of authority.

Answer 8

Organization chart

Question 9

provides written descriptions of authority relationships, details the functions of major organizational units, and describes job procedures.

Answer 9

Organizational manual

Question 10

describes personnel activities and company policies.

Answer 10

Policy Manual

Question 11

when members of an organization spontaneously form a group with friendship as a principal reason for belonging.

Answer 11

Informal Groups

Question 12

effective in single-business firms where key activities revolve around well-defined skills and areas of specialization.

Answer 12

Functional organization

Question 13

this is a form of departmentalization in which everyone engaged in one functional activity, such as engineering or marketing, is grouped into one unit

Answer 13

Functional organization

Question 14

this refers to the organization of a company by divisions that brings together all those involved with a certain type of product or customer.

Answer 14

Product or market organization

Question 15

appropriate for a large corporation with many product lines in several related industries

Answer 15

Product or market organization

Question 16

matrix structure was designed to keep employees in a central pool and to allocate them to various projects in the firm according to the length of time they were needed.

Answer 16

Matrix organization

Question 17

an organizational structure in which each employee reports to both a functional or division manager and to a project or group manager

Answer 17

Matrix organization

Question 18

Types of Authority

Answer 18

1. Line authority
2. Staff authority
3. Functional authority

Question 19

a manager’s right to tell subordinates what to do and then see that they do it.

Answer 19

Line authority

Question 20

a staff specialist’s right to give advice to a superior.

Answer 20

Staff authority

Question 21

a specialist’s right to oversee lower-level personnel involved in that specialty, regardless of where the personnel are in the organization.

Answer 21

Functional authority

Question 22

perform tasks that reflect the organization’s primary goal and mission.

Answer 22

Line departments

Question 23

include all those that provide specialized skills in support of line departments.

Answer 23

Staff departments

Question 24

those individuals assigned to a specific manager to provide needed staff services

Answer 24

Personal staff

Question 25

those individuals providing needed staff services for the whole organization.

Answer 25

Specialized staff

Question 26

is a formal group of persons formed for a specific purpose.

Answer 26

Committee

Question 27

one created for a short-term purpose and have a limited life.

Answer 27

Ad hoc committee

Question 28

it is a relatively permanent committee that deals with issues on an ongoing basis.

Answer 28

Standing committee