Chapter 5: Problem Oriented Policing

Question 0

THE PROBLEM-SOLVING PROCESS

SARA

The process of problem-solving has four steps, usually referred to as SARA.

Scanning - The scanning stage is to conduct a ______________to determine whether a problem really exists and whether further analysis is required.

Answer 0

Preliminary inquiry

Question 1

THE PROBLEM-SOLVING PROCESS

SARA

Analysis - in the analysis stage there is an effort to determine the cause, scope and impact of the problem. This is the most _________stage of the problem-solving process.

Answer 1

Critical

Question 2

THE PROBLEM-SOLVING PROCESS

SARA

The problem-solving process chart:

~Routine scanning and analysis of problems

~Devising strategies to address problems

~Implementing attempted solutions to problems

~Monitoring strategy and problem and evaluating the effectiveness of solution

It is important to dinner by the following:

> Who is being harmed by the problem?
can the problem be broken into specific elements or subsets of problems such that progress can be achieved on each subset until a __________ result is obtained for the overall problem?

Answer 2

Positive

Question 3

THE PROBLEM-SOLVING PROCESS

SARA

Response

A useful method for understanding the dimensions of a problem involves understanding it in relation to the victim, the accused, and location. These are represented in a ___________________. The key point is that if any of the triangle sides are missing there is no problem.

Answer 3

Problem analysis triangle

Question 4

THE PROBLEM-SOLVING PROCESS

EXPERT VERSUS COLLABORATIVE APPROACHES TO PROBLEM-SOLVING

There are two models of problem-solving that can be implemented by police. These are known as the __________ model and the ___________ model.

_________ model involves an outside person going to the location (Community, neighborhood, school) where the problem is occurring, identifying and analyzing the problem, and developing a solution.

__________ model of problem-solving emphasizes shared responsibility between an expert and those in the neighborhood, area, or setting where the problem is being experienced. In this model, the community members use the expert to assist as they participate in problem identification and analysis, brainstorm possible solutions, selected plan they view as appropriate, and implement the plan.

Answer 4

Expert model

Collaborative model

Question 5

THE PROBLEM-SOLVING PROCESS

SARA

Assessment:

In this stage the police and the community examine the outcomes that have occurred as a result of the problem-solving response. Intent is to measure the effectiveness of the response, which is a very difficult task. Scott (2000) found this stage often receives the least _________.

Answer 5

Attention