Chapter 5 - Planning and Creating Compelling Message Strategies Flashcards

1
Q

Massge Objectives

A
  • Multiple objectives in a message will create the need for more than 1 massage strategy.
  • You must know your traget consumers to create a custmoized message.
  • Key objective of creative copy is to generate return on investment (ROI)
  • Direct marketing campaigns are more focused on seeking an immediate response and/or transaction.
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2
Q

Copy and Graphics for Direct Mail & Print Ads

A
  • Design and Graphics
    • Through the use of design and graphics the designer, like the copywriter, creates mood and feeling while getting and holding attention
    • The ultimate goal is to stimulate actionand to generate measurable reponse!
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3
Q

The Goals of Copywriting

A
  • Translae eac feature into an advantage
  • Convert each advantage into a benefit that is of interest and importance to the target customer
  • Don’t sell the strak, sell the sizzle!
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4
Q

Feature vs. Advantages vs. Benefits (FAB)

A
  • Features (What the product has):
    • Compact size
    • High spin speed
    • Wash temperature choice
    • Range of Colors
    • Intergrated tumble drier
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5
Q

Determining the Copy Appeal

A
  • Defined: Is the basic underlying theme of the promotion or campaign.
  • Most copy appeals are timeless
  • Most copy appeals stem from basic human needs - What people want to:
    • Gain
    • Save
    • Aviod
    • Become
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6
Q

Writing the Copy… Using Traditional Formulas

A
  • Bob Stone’s Seven-Step Formula
  • Attention - Interest - Desire - Action
  • Picture - Promise - Prove - Push
  • Star - Chain - Hook
  • “Keep It Simple Stupid” (KISS Principle)
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7
Q

Using Design and Graphics

A
  • Layouts
  • Illustrations & Photographs
  • Involvement Devices
  • Type
  • Paper
  • Ink
  • Color
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8
Q

Creating Messages for Specific Media

A
  • Direct Mail
  • Catalogs
  • Print (Newspapers & Magazines)
  • Broadcast - (Television & Radio)
  • Telephone Promotion
  • Internet Promotion
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9
Q

Types of Direct Mail Packages

A
  • Self-Mailer
  • Classic Format
  • Catalog
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10
Q

Self-Mailer

A
  • A direct mail piece mailed without an envelop
  • Wide variety of sizes and shapes
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11
Q

The Classic Format ( 6 Parts)

A
  • Outer Mailing Envelop
  • Letter (Opening & Postscript)
  • Brochure (Circular)
  • Response Device (Order form)
  • Reply Envelop
  • Other Devices (Chits)
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12
Q

Catalogs

A
  • One of the most challenging and popular formats for direct marketers
  • Catalog copy goes hand in hand with design, illustration, and graphics.
  • Pictures show it, words describe it
  • Words are arranged to spell out benefit
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13
Q

Print Advertising

A
  • Magazine and Newspapers
  • Elements of Print Ads
    • Headlines - Most important element
    • Body Copy
    • Response Devices
    • Coupons (optional)
    • Inserts
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14
Q

Broadcast Advertising

A
  • Television and Radio
    • Television Limitation - high cost and short duration of message.
    • Radio Limitation - listeners are usually occupied – with no access to telephone or pencil or paper. Radio doesn’t provide the oppurtunity to visualize.
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15
Q

Creating Direct Response Message for Television Ads

A
  • Time limitation (Max. 2 min)
  • Element of direct response TV commercials
    • Concept
    • Storyboards
    • Script
    • Graphics
    • Production
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16
Q

Creating Direct Response Message for Rasion Commericals

A
  • Less complex than TV
  • Radio is far less expensive than TV
  • Market segmentation is attainable
17
Q

Creating Messages for Telephone Promotions

A
  • Important medium for inquiring or ordering
  • Extensively used by direct marketers as a promotional meduim: Outbound Vs. Inbound
18
Q

Creating Messages for Internet Promotions

A
  • First objective: To generate Web site visitors.
  • Usually other media are used to attract consumers to a Web site.
  • Home page design is critical
19
Q

Four Basic Home Page Design Principles

A
  • Alignment
  • Proximity
  • Repetition
  • Contrast
20
Q

Creating Messages for Outbound E-mail Promotions

A
  • Eye catching
  • Logo consitently and prominently shown - brand consitency
  • Promotion code for tracking E-mail offer
  • Strong call-to-action
21
Q
A