Chapter 3 - Developing Lists and Discovering Markets Flashcards

1
Q

What are the Lists Viewed as Market Segment ?

A
  • Lists identify prospects & current customers who are likely to respond to an offer
  • Different types of lists: mailing, telephone, email, magazine, newspaper
  • Lists are a perishable commodity
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2
Q

What are three types of lists ?

A
  • House Lists
  • Response Lists
  • Compiled Lists
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3
Q

What are The List Industry ?

A
  • List users
  • List Owners
  • List Managers
  • List compliers
  • List brokers
  • Service bureaus
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4
Q

What is Evaluation of Lists ?

A

Measurement of Results

  • Key Codes on promotional pieces;
  • Different toll-free numbers;
  • Hotline names identified & tracked

Response differences attributable to timing

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5
Q

What is Market Segmentation ?

A

Market Segmentation is a marketing plan devised to attract and meet the needs of a specific submarket

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6
Q

What is Product Differentiation ?

A

Product Differentiation is a strategy which attempts to make a clear distinction between products serving the same market segment.

  • Is an alternative to price competition
  • Can distinguish a product from that of competitors
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7
Q

What is Product Posititoning ?

A

Product Positioning is a marketing strategy that enables marketers to understand how each consumer perceives a company’s product or service based on important attributes

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8
Q

What are Ways to Position Products ?

A
  • Product quality
  • Product size
  • Product color
  • Distribution method
  • Time of day
  • Price
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9
Q

What is Sementing Business Markets ?

A
  • A common means of industrial market segmentation is through the Standard Industrial Classification (SIC) coding system.
  • The SIC codes serve as a basis for statistical data, used by government, trade associations, and business enterprises.
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10
Q

What is an acronym of NAICS ?

A

The North American Industry Classification System (NAICS) has replaced the SIC system.

The NAICS has several improvements over the SIC system

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11
Q

What are the Based For Market Segmentation ?

A

Marketers use five distinct indicators for segmenting markets. These indicators are also known as “bases” for segmenting markets.

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12
Q

What are the five bases for market segmentation ?

A

Geographic

Demographic

Social

Psychological

Behavioral

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13
Q

What are the examples of Geographic Segmentation ?

A
  • Neighborhood subdivisions, census divisions, Federal Reserve districts, states, countries, trading areas, cities, towns, census tracts, neighborhoods, and even city blocks.
  • There are also numerical codes: ZIP codes, telephone area codes, computer “match” codes, territory and route numbers.
  • Global Positioning System
  • Geographic Information Systems
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14
Q

What is Demographic Segmetation ?

A

Statistics that describe the consumer population must be

  • Identifiable
  • Measurable

Examples: age, gender, income, marital status, occupation, education level, etc.

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15
Q

What is Social Factor Segmentation ?

A

Social factors demonstrate the influence others have on our behaviors

  • Beer & Bowling
  • Golf & Martinis
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16
Q

What is Psychographic Segmentation ?

A
  • Lifestyles
  • Habits
  • Attitudes
  • Beliefs
  • Value systems
17
Q

What is Behavioral Segmentation ?

A
  • Specific types of products and services consumers have purchased
  • Time the transaction took place
  • Method or location of their purchases
  • Method of payment they choose
  • “Cookies” placed on their computers