Chapter 5: Infrastructure: sustainable Technologies

Question 1

Enterprise architect

Answer 1

A person grounded in technology, fluent in business and able to provide the important bridge between MIS and the business

Question 2

3 primary MIS infrastructures

Answer 2

Information
agile
Sustainable

Question 3

Information MIS infrastructure

Answer 3

- supports operations
Backup
Recovery
Disaster recovery
Business continuity planning

Question 4

Agile MIS infrastructure

Answer 4

- supports change 
Accessibility
Availability
Maintainability
Portability
Reliability
Scalability
Usability

Question 5

Sustainable MIS infrastructure

Answer 5

• supports sustainability
  Grid computing
  Cloud computing
  Virtualization

Question 6

Backup

Answer 6

An exact copy of a systems information

Question 7

Recovery

Answer 7

The ability to get a system or systems up and running in the event of a system crash or failure

• fail back
• failover
• fault tolerance

Question 8

Hot site

Answer 8

A separate and fully equipped facility where the company can move immediately after a disaster and resume business

Question 9

Cold site

Answer 9

A delegate facility that does not have any computer equipment, but is a place where employees can move after a disaster

Question 10

Warm site

Answer 10

A delegate facility with computer equipment that requires installation and configuration

Question 11

Disaster recovery plan

Answer 11

A detailed process for recovering information or an IT system in the event of a catastrophic disaster such as a fire or flood

Question 12

Disaster recovery cost curve

Answer 12

Charts the cost to the organization of the un availability of info and technology and the cost to the organization of recovering from a disaster over time

Question 13

Business continuity planning

Answer 13

A plan for how an organization will recover and restore partially or completely interrupted critical function within a predetermined time after a disaster or extended disruption

Question 14

Emergency notification service

Answer 14

An infrastructure built for notifying people in the event of an emergency

Question 15

Emergency

Answer 15

A sudden unexpected event requiring immediate action

Question 16

Emergency preparedness

Answer 16

Ensures a company is ready to respond to an emergency in an organized, timely, and effective manner

Question 17

Business impact analysis

Answer 17

Identifies all critical business functions and the effect that a specific disaster may have upon them

Question 18

Technology failure

Answer 18

Occurs when the ability of a company to operate is impaired because of a hardware, software, or data outage

Question 19

Incident

Answer 19

Unplanned interruption of a service

Question 20

Incident management

Answer 20

The process responsible for managing how incidents are identified and corrected

Question 21

Accessibility

Answer 21

Refers to the varying levels that define what a user can access, view, or perform when operating a system (similar to authorization)

Question 22

Availability

Answer 22

Time frames when the system is operational

• unavailable
• high availability

Question 23

Maintainability

Answer 23

How quickly a system can transform to support environmental changes

Question 24

Portability

Answer 24

The ability of an application to operate on different devices or software platforms

Question 25

Reliability

Answer 25

Ensures a system is functioning correctly and providing accurate information

Question 26

Scalability

Answer 26

How well a system can scale up, or adapt to the increased demands of growth

Question 27

Performance

Answer 27

Measures how quickly a system performs a process or transaction

Question 28

Capacity planning

Answer 28

Determines future environmental infrastructure requirements to ensure high quality system performance

Question 29

Usability

Answer 29

The degree to which a system is easy to learn, efficient and satisfying to use

Question 30

Moore’s Law

Answer 30

Refers to how the computer chip performance per dollar doubles every 18 months

Question 31

Sustainable or green MIS

Answer 31

Describes the production, management, use, and disposal of technology in a way that minimizes damage to the environment

Question 32

Corporate social responsibility

Answer 32

Companies’ acknowledged responsibility to the community society

Question 33

E waste

Answer 33

Refers to discarded, obsolete, or broken electronic devices

Question 34

Sustainable MIS disposal

Answer 34

Refers to the safe disposal of MIS assets at the end of their life cycle

Question 35

Increased energy consumption

Answer 35

The energy consumed by a computer is estimated to produce as much as 10 percent of the amount of carbon dioxide produced by an automobile

Question 36

Increased carbon emissions

Answer 36

The major human generated greenhouse gases, such as carbon emissions from energy use, are very likely responsible for the changes in global climate
- when left on continuously, a single desktop can consume 100 watts of power per hour

Question 37

Grid computing

Answer 37

A collection of computers, often geographically dispersed, that are coordinated to solve a common problem

Question 38

Cloud computing

Answer 38

Refers to the use of resources and applications hosted remotely on the internet

Question 39

Virtualization

Answer 39

Creates multiple Virtual machines on a single computing device

Question 40

Data center

Answer 40

A facility used to house management information systems and associated components such as telecommunications and storage systems

Question 41

Sustainable data centers

Answer 41

Reduces carbon emissions
Reduces required floor space
Chooses geographic location

Question 42

MIS infrastructure

Answer 42

Includes the plans for how a firm will build, deploy, use, share, and refresh its data, processes, and MIS assets

• hardware
• software
• networks
• clients
• servers