Chapter 5: Global Management and Cultural Diversity Flashcards

1
Q

Asia Pacific Economic Cooperation

A

A forum that links 21 countries to promote free trade and investment in the Pacific region.

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2
Q

Child Labour

A

The employment of children for work otherwise done by adults.

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3
Q

Comparative Management

A

The study of how management practices differ among countries and cultures.

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4
Q

Conflict Minerals

A

Minerals sourced in areas of armed conflict, particularly the Democratic Republic of Congo and surrounding region, whose sale finances armed groups that perpetuate violence.

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5
Q

Corruption

A

The use of illegal practices to further one’s business interests.

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6
Q

Corruption of Foreign Public Officials Act

A

A federal act that makes it illegal for Canadian firms and their representatives to engage in corrupt practices overseas.

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7
Q

Cultural Intelligence

A

The ability to adapt, adjust, and work well across cultures.

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8
Q

Culture

A

A shared set of beliefs, values, and patterns of behaviour common to a group of people.

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9
Q

Culture Shock

A

The confusion and discomfort a person experiences when in an unfamiliar culture.

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10
Q

Ecological Fallacy

A

The assumption that a generalized cultural value applies equally well to all members of the culture.

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11
Q

Ethnocentrism

A

The tendency to consider one’s culture superior to others.

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12
Q

Euro

A

The common currency of many members of the European Union.

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13
Q

European Union

A

A political and economic alliance of European countries.

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14
Q

Exporting

A

The selling of local products abroad to foreign customers.

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15
Q

Foreign Subsidiary

A

A local operation completely owned by a foreign firm.

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16
Q

Franchising

A

The payment of a fee to a foreign business for rights to locally operate using its name, branding, and methods.

17
Q

Global Corporation

A

A multinational enterprise or multinational corporation that conducts commercial transactions across national boundaries.

18
Q

Global Economy

A

The economy in which resources, markets, and competition are worldwide in scope.

19
Q

Global Management

A

The management of business and organizations with interests in more than one country.

20
Q

Global Manager

A

A manager who is culturally aware and informed on international affairs.