Chapter 3: Ethics and Social Responsibility

Question 1

3 Ps of Organizational Performance

Answer 1

Profit, people, and planet

Question 2

A corporate social responsibility strategy that accepts social responsibility and tries to satisfy society’s basic ethical expectations.

Answer 2

Accommodative Strategy

Question 3

A manager who fails to consider the ethics of her or his behaviour.

Answer 3

Amoral Managers

Question 4

The view of corporate social responsibility that business should focus on profits.

Answer 4

Classical View of CSR

Question 5

A formal statement of values and ethical standards.

Answer 5

Code of Ethics

Question 6

The degree to which an exchange or a transaction is fair to all parties.

Answer 6

Commutative Justice

Question 7

The oversight of top management by a board of directors.

Answer 7

Corporate Governence

Question 8

The obligation of an organization to serve the interests of multiple stakeholders, including society at large.

Answer 8

Corporate Social Responsibility

Question 9

The belief that there is no one right way to behave; ethical behaviour is determined by its cultural context.

Answer 9

Cultural Relativism

Question 10

A corporate social responsibility strategy of doing the minimum legally required to display social responsibility.

Answer 10

Defensive Strategy

Question 11

The validity and legitimacy of a stakeholder’s interest in an organization.

Answer 11

Demand Legitimency

Question 12

The degree to which outcomes are distributed fairly.

Answer 12

Distributive Justice

Question 13

A situation that offers potential benefit or gain but that may also be considered unethical.

Answer 13

Ethical Dilemma

Question 14

A personal rule or strategy for making ethical decisions.

Answer 14

Ethical Framework

Question 15

An attempt to impose one’s ethical standards on other cultures.

Answer 15

Ethical Imperialism

Question 16

Standards of good or bad, or right or wrong, in one’s conduct.

Answer 16

Ethics

Question 17

The degree to which an issue or a situation is recognized to pose important ethical challenges.

Answer 17

Ethics Intensity or Issue Intensity

Question 18

Making sure day-to-day performance is achieved ethically and in socially responsible ways.

Answer 18

Ethics Self-Governance

Question 19

Training that seeks to help people understand the ethical aspects of decision-making and to incorporate high ethical standards into their daily behaviour.

Answer 19

Ethics Training

Question 20

A manager who chooses to behave unethically.

Answer 20

Immoral Manager

Question 21

A view of ethical behaviour that holds that ethical behaviour advances long-term self-interests.

Answer 21

Individualism View

Question 22

Preferences regarding the means to desired ends.

Answer 22

Instrumental Values

Question 23

The degree to which others are treated with dignity and respect.

Answer 23

Interactional Justice

Question 24

The extent to which a stakeholder’s concerns need immediate attention.

Answer 24

Issue Urgency

Question 25

A view of ethical behaviour that holds that ethical behaviour treats people impartially and fairly.

Answer 25

Justice view

Question 26

The belief that ethical standards apply universally across all cultures.

Answer 26

Moral Absolutism

Question 27

A manager who makes ethical behaviour a personal goal.

Answer 27

Moral Manager

Question 28

When employees, managers or senior leaders turn a blind eye to something occurring in the organization even though it may violate their own moral code

Answer 28

Moral Muteness

Question 29

A view of ethical behaviour that holds that ethical behaviour respects and protects fundamental rights.

Answer 29

Moral Rights View

Question 30

A corporate social responsibility strategy that tries to avoid and resist pressures for social responsibility.

Answer 30

Obstructionist Strategy

Question 31

A corporate social responsibility strategy that actively pursues social responsibility by taking discretionary actions to make things better in the future.

Answer 31

Proactive Strategy

Question 32

The degree to which policies and rules are fairly applied.

Answer 32

Procedural Justice

Question 33

The view of corporate social responsibility that sees economic progress for a firm and social progress for society as fundamentally interconnected.

Answer 33

Shared value view of CSR

Question 34

A measure of an organization’s performance in various areas of social responsibility.

Answer 34

Social Responsibility Audit

Question 35

The view of corporate social responsibility that business should focus on broader social welfare as well as profits.

Answer 35

Socio-economic view of CSR

Question 36

The capacity of a stakeholder to positively or negatively affect an organization’s operations.

Answer 36

Stakeholder Power

Question 37

The persons, groups, and other organizations that are directly affected by the behaviour of the organization and that hold a stake in its performance.

Answer 37

Stakeholders

Question 38

Taking personal responsibility to always respect and protect the interests of organizational stakeholders, including society at large.

Answer 38

Stewardship

Question 39

Acting in ways that support a high quality of life for present and future generations.

Answer 39

Sustainability

Question 40

Preferences about desired end states.

Answer 40

Terminal Values

Question 41

An evaluation of organizational performance on economic, social, and environmental criteria.

Answer 41

Triple Bottom Line

Question 42

A view of ethical behaviour that holds that ethical behaviour delivers the greatest good to the most people.

Answer 42

Utilitarian View

Question 43

Broad beliefs about what is appropriate behaviour.

Answer 43

Values

Question 44

What occurs when socially responsible behaviour improves financial performance, which leads to more responsible behaviour in the future.

Answer 44

Virtuous Circle