Chapter 5 Flashcards

You may prefer our related Brainscape-certified flashcards:
1
Q

The organisational principle of work structuring

A

The structuring of work on a bureaucratic, administrative or ‘formal organisation’ basis

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
2
Q

Work organisations

A

Social and technical arrangements in which a number of people come together in a formalised and contractual relationship where the actions of some are directed by others towards achievement of work tasks carried out in the organisation’s name

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
3
Q

Productive co-operation

A

the achievement in the light of tendency of people involved in organisations to have their own projects, interests and priorities of a degree of working together that ensures that tasks carried out in the organisation’s name are fulfilled to sufficient a level to enable the organisation to continue in existence

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
4
Q

Reification

A

Where a non-concrete entity is treated as a thing

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
5
Q

Personification

A

Where a non-human entity is treated as a person

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
6
Q

Organisational structure

A

The regular or persisting patterns of action that give shape and a degree of predictability to an organisation

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
7
Q

Organisational culture

A

The set of meanings and values shared by members of an organisation that defines the appropriate ways for people to think and behave with regard to the organisation

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
8
Q

The official control apparatus of an organisation

A

The set of roles, rules, value statements, cultural symbols, rituals and procedures managerially designed to coordinate and control work activities

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
9
Q

Bureacracy

A

The control and coordination of work tasks through a hierarchy of appropriately qualified office holders, whose authority derives from their expertise

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
10
Q

Classical administrative principles

A

Universally applicable rules of organisational design - structural and cultural - widely taught and applied

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
11
Q

A basic paradox of organising

A

The tendency for the means adopted by organisational officials to achieve particular goals to fail to achieve these goals since these ‘means’ involve human beings who have goals of their own which may not be congruent with those of the officials or ‘managers’

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
12
Q

Dysfunctions of bureacracy

A

A dysfunctional aspect of any system being some aspect of it which undermines the overall functioning of that system (Merton)

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
13
Q

Virtual or networked organisations

A

Sets of work arrangements in which those undertaking tasks carried under a corporate name largely relate to each other through electronic communications rather than through face-to-face interaction (post-bureaucratic organisations)

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
14
Q

Entrepreneurial action

A

The making of adventurous, creative of innovative exchanges (or deals) between the entrepreneurial actor’s home ‘enterprise’ and other parties with which the enterprise trades

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
15
Q

Contingencies

A

Circumstances which influence the ways in which organisations are structured

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
16
Q

Power

A

The capacity of an individual or group to affect the outcome of any situation so that access is achieved to whatever resources are scarce and desired within a society or part of a society

17
Q

Micropolitics

A

The political processes which occur within organisations as individuals, groups or organisational ‘sub-units’ compete for access to scarce and valued material and symbolic resources

18
Q

Ambiguity

A

A state in which the meaning of a situation or an event is unclear or confused and is therefore open to a variety of interpretations

19
Q

Bounded rationality

A

Human reasoning and decision-making is restricted in its scope by the fact that human beings have both perceptual and information-processing limits

20
Q

The occupational principle of work structuring

A

The structuring of work on the basis of the type

of work that people do

21
Q

Indulgency pattern

A

A management style in which the manager makes certain concessions to subordinates, rather than strictly enforcing every rule