Chapter 5

Question 1

Job Characteristic Model

Answer 1

any job can be described in terms of five core job dimensions: skill variety, task identity, task significance, autonomy, and feedback.

Question 2

Skill variety

Answer 2

degree to which the job requires a variety of different activities

Question 3

Task identity

Answer 3

degree to which the job requires completion of a while and identifiable piece of work.

Question 4

Task significance

Answer 4

degree to which the job has a substantial impact on the lives or work of other people.

Question 5

Autonomy

Answer 5

degree to which the job provides substantial freedom, independence, and discretion in scheduling work each day and determining the procedures for carrying it out.

Question 6

Feedback

Answer 6

degree to which carrying out the work activities generates direct and clear information about the employees performance.

Question 7

Participative management

Answer 7

a process in which subordinates share a significant degree of decision making power with their immediate supervisors.

Question 8

Representative participation

Answer 8

a system in which employees participate in organizational decision making through a small group of representative employees.