Chapter 5 Flashcards
What is human resources recruitment?
any practise or activity by org with purpose of identifying and attracting potential employees
What do recruitment activities affect?
- number of people who apply for vacancies
- type of people who apply
- likelihood that those who applied will accept offer
What is the HR process goal?
to ensure a number of reasonably qualified applicants to choose from (and that would accept)
What is an HR policy?
org decisions that affect nature of the vacancies for which people are recruited
- internal vs external recruiting
- extrinsic and intrinsic rewards
- employer branding
What are the 3 steps of developing an HR policy?
- define target audience
- develop reasons why org is attractive to others
- incorporate reasons into all recruitment efforts on website
What are the advantages and disadvantages of internal or external recruitment sources?
advantages
- generates a sample of well known applicants
- applicants have knowledge about vacancies therefore realistic expectations
- cheap and fast
disadvantages
- might not be any internals fit to position
- outsiders might expose new ideas or sources
- strengthen one’s company but weaken competitors
What are the benefits of referrals and direct applicants?
- self-selected
- low cost
- team cohesion
What are 4 common recruitment sources?
- print advertisements
- electronic recruiting
- private and public employment agencies
- colleges and universities
What are 2 ways of evaluating the quality of a source?
- develop and compare yield ratios
- cost per hire data
What are 2 ways to enhance recruiter impact?
- timely feedback
- recruit in teams with line personnel
What is criterion-related validity?
establishing validity of a personnel selection method by showing substantial correlation between test scores and job performance scores
What is content validation (face validity)?
test validation strategy performed by demonstrating that the items, questions and problems posed are a representative sample of the job
What are the 2 ways to assess content validity?
concurrent validation and predictive validation
concurrent validation
- measure attributes
- measure performance
=> obtain correlation between 2 sets of data
predictive validation - measure attributes - hire some, reject some - wait for some time period - measure performance => obtain correlation between 2 sets of data
What is generalizability?
degree to which validity of selection method extends to other conexts
- different situations
- different samples of people
- differnt time periods
What is utility?
degree to which the info provided enhnaces efectiveness of selecting personnel in real orgs
- use statistical methods to compare success rate or using vs not
What is an interview?
dialogue initated to gather info and evaluate qualifications of applicant for employment
- can be unreliable, low validity, biased, costly, upsetting
What are the concrete steps to increase utility?
?1. keep interview structured, standard, focused on # of goals
2. have structured note taking system w aid to recall and justify ratings
What is a behavioural description interview (BDI)?
interviews posing open ended, experience based questions that focus on what applicant has done in the past
What is a situational interview?
applicants confronted with future based issues, questions, or problems that are likely to arise on the job
What are 3 types of selection methods?
- reference checks (weak indicator of future success) .. outsourcing can increase effectiveness
- biological info (gretaer utility if honest, may misinterpret self)
- application blanks (force elaboration)
What are 3 types of cognitive tests?
- verbal comprehension (understand and use spoken language)
2, quantitative ability (speed and accuracy on arithmetic problems) - reasoning ability (invent solutions to diverse problems)
What are the big 5?
EAACI
- extraversion
- adjustment
- agreeableness
- conscientiousness
- inquisitiveness
What are the 5 attributes of emotional intelligence?
- self awareness
- self regulation
- self motivation
- empathy
- social skills
What are work sample tests?
stimulate job in pre-hiring context to observe how the applicant performs in stimulated jobs
What is an assessment centre?
multiple raters evaluate employees performance based on a number of exercises
** NOT A PLACE
What are 4 issues to pay attention to during recruitment and selection?
- prevent discrimination against applicants
- respect privacy
- increase accessibility to positions for all applicants (accommodate for disabilities)
- communicate hiring agreements clearly
