Chapter 5 Flashcards

1
Q

What is human resources recruitment?

A

any practise or activity by org with purpose of identifying and attracting potential employees

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2
Q

What do recruitment activities affect?

A
  1. number of people who apply for vacancies
  2. type of people who apply
  3. likelihood that those who applied will accept offer
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3
Q

What is the HR process goal?

A

to ensure a number of reasonably qualified applicants to choose from (and that would accept)

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4
Q

What is an HR policy?

A

org decisions that affect nature of the vacancies for which people are recruited

  1. internal vs external recruiting
  2. extrinsic and intrinsic rewards
  3. employer branding
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5
Q

What are the 3 steps of developing an HR policy?

A
  1. define target audience
  2. develop reasons why org is attractive to others
  3. incorporate reasons into all recruitment efforts on website
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6
Q

What are the advantages and disadvantages of internal or external recruitment sources?

A

advantages

  • generates a sample of well known applicants
  • applicants have knowledge about vacancies therefore realistic expectations
  • cheap and fast

disadvantages

  • might not be any internals fit to position
  • outsiders might expose new ideas or sources
  • strengthen one’s company but weaken competitors
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7
Q

What are the benefits of referrals and direct applicants?

A
  1. self-selected
  2. low cost
  3. team cohesion
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8
Q

What are 4 common recruitment sources?

A
  • print advertisements
  • electronic recruiting
  • private and public employment agencies
  • colleges and universities
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9
Q

What are 2 ways of evaluating the quality of a source?

A
  • develop and compare yield ratios

- cost per hire data

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10
Q

What are 2 ways to enhance recruiter impact?

A
  • timely feedback

- recruit in teams with line personnel

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11
Q

What is criterion-related validity?

A

establishing validity of a personnel selection method by showing substantial correlation between test scores and job performance scores

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12
Q

What is content validation (face validity)?

A

test validation strategy performed by demonstrating that the items, questions and problems posed are a representative sample of the job

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13
Q

What are the 2 ways to assess content validity?

A

concurrent validation and predictive validation

concurrent validation
- measure attributes
- measure performance
=> obtain correlation between 2 sets of data

predictive validation
- measure attributes
- hire some, reject some
- wait for some time period
- measure performance
=> obtain correlation between 2 sets of data
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14
Q

What is generalizability?

A

degree to which validity of selection method extends to other conexts

  • different situations
  • different samples of people
  • differnt time periods
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15
Q

What is utility?

A

degree to which the info provided enhnaces efectiveness of selecting personnel in real orgs
- use statistical methods to compare success rate or using vs not

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16
Q

What is an interview?

A

dialogue initated to gather info and evaluate qualifications of applicant for employment
- can be unreliable, low validity, biased, costly, upsetting

17
Q

What are the concrete steps to increase utility?

A

?1. keep interview structured, standard, focused on # of goals
2. have structured note taking system w aid to recall and justify ratings

18
Q

What is a behavioural description interview (BDI)?

A

interviews posing open ended, experience based questions that focus on what applicant has done in the past

19
Q

What is a situational interview?

A

applicants confronted with future based issues, questions, or problems that are likely to arise on the job

20
Q

What are 3 types of selection methods?

A
  1. reference checks (weak indicator of future success) .. outsourcing can increase effectiveness
  2. biological info (gretaer utility if honest, may misinterpret self)
  3. application blanks (force elaboration)
21
Q

What are 3 types of cognitive tests?

A
  1. verbal comprehension (understand and use spoken language)
    2, quantitative ability (speed and accuracy on arithmetic problems)
  2. reasoning ability (invent solutions to diverse problems)
22
Q

What are the big 5?

A

EAACI

  • extraversion
  • adjustment
  • agreeableness
  • conscientiousness
  • inquisitiveness
23
Q

What are the 5 attributes of emotional intelligence?

A
  • self awareness
  • self regulation
  • self motivation
  • empathy
  • social skills
24
Q

What are work sample tests?

A

stimulate job in pre-hiring context to observe how the applicant performs in stimulated jobs

25
Q

What is an assessment centre?

A

multiple raters evaluate employees performance based on a number of exercises
** NOT A PLACE

26
Q

What are 4 issues to pay attention to during recruitment and selection?

A
  1. prevent discrimination against applicants
  2. respect privacy
  3. increase accessibility to positions for all applicants (accommodate for disabilities)
  4. communicate hiring agreements clearly