Chapter 5 Flashcards
The sender, message, receiver, feedback, and interference are components of what type of communication?
Interpersonal Communication Basics
How to receivers respond to senders?
Feedback: Verbal and nonverbal
What are 5 purposes for interpersonal communication?
Learn Relate Influence Play (entertain) Help
What are three components of nonverbal communication?
Body language
Vocal tone and inflection
Personal appearance
Paying strict attention to the speaker and ignoring any other distractions is what type of listening skill?
Attending (focusing)
Decoding the message and assigning meaning to it describes what type of listening skill?
Understanding
Critically analyzing information to determine how accurate it is describes what listening skill?
Evaluating
Providing feedback to the sender indicating that the message or information has been understood describes what listening skill?
Responding
Retaining information in short term and then long term memory describes what listening skill?
Remembering
What are three types of speeches and presentations commonly used?
Persuasive
Informative
Instructional
What are the characteristics of a carefully completed form?
Legible
Accurate
Complete
Objective
What type of radio is mounted in apparatus?
Mobile radios
What receives a signal and boosts its power and then transmits the signal?
Repeater system
What is clear text?
The use of plain English in radio communications transmissions
What are the 5 C’s of radio communication?
Conciseness Clarity Confidence Control Capability
