Chapter 2

Question 1

What is Scalar Structure?

Answer 1

Having an uninterrupted series of steps, or a chain of command

Question 2

What type of authority is described as decisions being made by one person at the top of the structure?

Answer 2

Centralized Authority

Question 3

What type of authority is described as decisions made at a lower level with the effects of the decisions reported through the structure?

Answer 3

Decentralized Authority

Question 4

What are the three essential components of leader’s intent?

Answer 4

Task - The objectives of the assignment
Purpose - Why the assignment needs to be done
End state - How the situation should look when the assignment is successfully completed

Question 5

To avoid sidestepping the chain of command, officers should do what?

Answer 5

Be available
Be proactive
Take action
Follow up

Question 6

What are the four ways that a company officer can make the best possible use of available resources?

Answer 6

Protect personnel and equipment
Conserve materials and supplies
Plan for the most cost-effective and efficient use of resources
Protect the organization

Question 7

What is the order of rank and authority in fire and emergency services?

Answer 7

Chain of Command

Question 8

What is functional supervision?

Answer 8

Organizational principle that allows workers to report to more than one supervisor without violating the unity of command principle

Question 9

What is the process of going around a link in the chain of command to deal with an issues?

Answer 9

Sidestepping

Question 10

What is the term for notifying one’s supervisor that one wishes to take an issue to the supervisor’s supervisor?

Answer 10

Skip Level Notification