Chapter 44- Recruitment, selection and training

Question 1

Why is the recruitment process vitally important?

Answer 1

• To ensure staff levels are correct

Question 2

Job description

Answer 2

• First part of the recruitment process
• Produced by the Human Resources department
• Sets out the job requirements

Question 3

Person specification

Answer 3

• The ideal characteristics of the person to undertake the job

Question 4

Factors that may be included on the person specification

Answer 4

• Qualifications
• Previous experience
• Ability to work with a team
• Flexibility
• Able to wonrk under supervision/ independently
• Willingness to travel

Question 5

Internal or external appointment

Answer 5

• The recruiter needs to decide whether to recruit internally or externally
• The decision will depend on the nature of the job and whether or not there are already suitable candidates within the business

Question 6

Benefits of appointing an internal candidate

Answer 6

• Recruitment will take less time because the prospective candidate is already known to the business
• No need to spend money on costly advertisements
• Less need for induction training
• The ways in which the business works will already be known to the candidate

Question 7

Disadvantages of appointing an internal candidate

Answer 7

• Risk that internal candidates who aren’t successful may react badly and sour the working relationship
• May fail to work well in a new position

Question 8

Benefits of appointing an external candidate

Answer 8

• Likely to bring new ideas and enthusiasm to the job
• Field of applicants will be bigger
• Might cause less resentment than choosing an internal candidate

Question 9

Factors that should be took into account when advertising externally

Answer 9

• The job advert must contain enough information to attract suitable applicants and deter unsuitable ones
• Certain vital information should be included (e.g. title of job, qualifications)
• Advert must be put in the right place to attract suitable applicants

Question 10

Applications

Answer 10

• Businesses use application forms so that the process of comparison between applicants and choosing who to interview is made easier
• In the initial stages, forms ask for basic information (e.g. experience/qualifications)
• Then more of a complex form asking for information about past experiences relating to the role
• Business may ask for a letter of application from the candidate and a curriculum vitae (CV)