Chapter 43- Workforce Planning/HR

Question 1

What departments might HR have objectives in?

Answer 1

Recruitment, induction, training, pay rates, appraisal, changes in employment law and customer service

Question 2

What are the human resource needs of a business?

Answer 2

Increasing sales may mean there is a need for more staff overall

Improved tech means there is less need for human Labour

Question 3

What is outsourcing?

Answer 3

Contracting jobs externally, e.g. A printer repair man

Question 4

Term time working?

Answer 4

A normal employee having school holidays off from work

Question 5

Structured time off in lieu?

Answer 5

A business enabling an employee to take time off in quite periods

Question 6

Job sharing?

Answer 6

When two people will share a job- either swapping afternoon or morning or alternating days

Question 7

Zero hour contract?

Answer 7

Allows employers to hire staff with no guarantee of work, staff only work when they are needed

Question 8

Compressed hours?

Answer 8

Doing the same amount of hours but in less days

Question 9

Annualised hours?

Answer 9

Doing a set number of hours over the period of a year