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Professionalism And Communication In A Healthcare Setting > Chapter 4 Vocabulary > Flashcards

Chapter 4 Vocabulary Flashcards

1
Q

6 Functions of nonverbal communication

A
  1. Accentuating, 2. Contradicting, 3. Repeating, 4. Regulating, 5. Complementary, 6. Substituting
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2
Q

Accentuating Nonverbal

A

Use of nonverbal behavior to emphasize particular point of a verbal message.

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3
Q

Complimenting Nonverbal

A

Nonverbal behavior to compliment a verbal message.

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4
Q

Contradicting Nonverbal

A

This behavior sends the opposite message.

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5
Q

Repeating Nonverbal

A

Occurs when the nonverbal behavior is actual replicate to the other.

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6
Q

Regulating Nonverbal

A

Turn taking behavior.

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7
Q

Substituting Nonverbal

A

In place of verbal message.

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8
Q

Kinesics

A

The study of nonverbal behavior that focuses on how people use body movement to communicate.

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9
Q

Emblems

A

Are gestures that can be used instead of verbal messages.

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10
Q

Illustrators

A

Are body movement that are used generally in the hands serve to add meaning to the message.

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11
Q

Regulators

A

Movement that serve to coordinate turn taking behavior during a conversation.

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12
Q

Affect displays

A

Valuntary or inunduntary movement that reveals a persons emotional state.

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13
Q

Adaptors

A

Behavior people use to cope with a situation.

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14
Q

Courtship Readiness Cues

A

Readiness cues behavior to exhibited n courtship situations.

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15
Q

Positional Cues

A

How people position their bodies in relation to others.

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16
Q

5 Hand Gestures

A
  1. Greeting, 2. Identification, 3. Meaningless, 4. Handstill, 5. Angry
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17
Q

5 Cross Cultural Hand Gestures

A
  1. Open palmed, 2. Hands clasped, 3. Hand wringing, 4. Steepling , 5. Self Touching
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18
Q

What do legs and feet communicate?

A

Where ever their feet and legs are pointed is where their attention is at, if their legs are pointed at you they are interested in what you are saying if they are pointed towards the door they are thinking of leaving.

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19
Q

What does attractiveness communicate?

A

The degree of appeal a person has regarding physical and social qualities.

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20
Q

What are the 3 types of attractiveness?

A

Physical, social, task

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21
Q

What is a somatype?

A

A powerful nonverbal communicator is a person body type.

22
Q

Endomorph

A

Consisting of a round body with a large abdomen.

23
Q

Mesomorph

A

A triangular athletic type body.

24
Q

Ectomorph

A

A body that is tall and slender with poor muscle tone.

25
Q

What does clothing communicate?

A

A representation of our community, values, and ourselves.

26
Q

What do artifacts communicate?

A

They can communicate information.

27
Q

What does body hair communicate?

A

The way in which people utilize hair on the body is another important.

28
Q

Mimetics

A

Is the study of how facial expressions are used and interpreted during human interaction.

29
Q

7 universal facial expressions

A

Happy, sadness, contempt, fear, disgust anger and surprise.

30
Q

Occulesics

A

How people use their eyes to communicate.

31
Q

Difference between genuine and fake smiles

A

In a real smile there will be wrinkles at the sides of the eyes, in a fake smile their will not be wrinkles by the side of the eyes.

32
Q

Paralanguage

A

All verbal communication behavior we use besides the actual words to send our message.

33
Q

Prosody

A

Are vocal qualities that are easily measurable.

34
Q

Paralinguistics

A

Are vocalization that are difficult to measure.

35
Q

Sarcasm

A

Is a reaction brought about paralanguage not by literal language.

36
Q

Proxemics

A

Is the study of how people use space to communicate reflect their intended state.

37
Q

Autonomics

A

A dimension of nonverbal behavior referring to how involuntary signs of communicate a persons internal state.

38
Q

What can sizing communicate?

A

Believed that a persons body type is related to a persons temperament.

39
Q

What can olfactics communicate

A

Hoe people use scent and smell to communicate.

40
Q

What can taste communicate?

A

Can be linked to anorexia, weight loss and depression.

41
Q

Chromodynamics

A

Extremely important nonverbal communication.

42
Q

Stigma

A

A mark of disgrace that people may regard as unacceptable.

43
Q

Chronemics

A

How people use time to communicate.

44
Q

Monochromic

A

Society needs to be on time.

45
Q

Polychronic

A

Time is relative, not a commodity.

46
Q

Discuss different types of time

A

Cultural time orientation, technical time, informal time.

47
Q

What does silence communicate?

A

Can positively fact the efficiency of communication.

48
Q

What can age communicate?

A

Play important part in communication in healthcare.

49
Q

What is immediacy?

A

The degree of perceived physical and psychological closeness or distance people and relationships.

50
Q

What can immediacy communicate?

A

Closeness or distance among people.

51
Q

Haptics

A

The study of touch

52
Q

5 types of touch

A

Professional, social, friendship, love or intimate, sexual arousal.

Professionalism And Communication In A Healthcare Setting (6 decks)

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