Chapter 4 To Know Flashcards

1
Q

Gathers preliminary information that will help define the problem and suggest hypotheses

A

Exploratory research

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2
Q

Describes things refers to

A

Descriptive research

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3
Q

Test hypotheses about cause-and-effect relationships

A

Causal Research

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4
Q

Which type of research involves a control group

A

Causal research

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5
Q

Collect specific information
Directly applicable
Costly

A

Primary Data

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6
Q

Rely on existing information
Often not as applicable
Less expensive

A

Secondary data

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7
Q

The gathering of primary data by observing relevant people, actions and situations

A

Observational research

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8
Q

Two types of observational research

A

Ethnographic research

Mechanical observation

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9
Q

Observation in a natural environment such as stores

A

Ethnographic research

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10
Q

People meters, checkout scanners and eye cameras are examples of

A

Mechanical observation

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11
Q

Three research approaches for collecting primary data

A

Observation
Survey
Experiment

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12
Q

Four contact methods

A

Mail/email
Telephone
Face to face (interview)
Online (web, chat)

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13
Q

Three types of information you can gather

A

Exploratory
Descriptive
Causal

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14
Q

Interviews are used for which types of research

A

Surveys, experiments and observational

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15
Q

Pros of interviews

A

Highly flexible

Good control of sample

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16
Q

Cons of interview

A

High cost

Subject to interviewer bias

17
Q

What is the most widely used method for primary data collection

A

Surveys

18
Q

Survey research is best for gathering what kind of information

A

Descriptive

19
Q

Phones are mostly used for what research methods

A

Surveys

Experiments

20
Q

Pros of phones

A

Gather information fast

Greater flexibility than mail survey

21
Q

Cons of phone

A

Higher cost than mail (bc paid employee)
Interviewer effect exists
Quantity of data that can be collected is smaller than in mail surveys

22
Q

Mail/email are most used for what type of research

A

Survey

23
Q

Pros of mail/email

A

Easy to collect

No interviewer bias

24
Q

Cons of mail/email

A

Low response rate
False responses
Only hitting a certain demographic

25
Q

Online marketing research is used for

A

Surveys
Experiments
Interviews

26
Q

Pros of online marketing research

A

Least expensive
Flexible
Saves time on data processing

27
Q

Cons of online marketing research

A

Only people online

People may choose random answers

28
Q

Experimental research is best for gathering what kind of information

A

Causal