Chapter 4 Quiz Flashcards
Which of the following statements is NOT appropriate to document in the narrative section of a PCR?
A. “The patient admits to smoking marijuana earlier in the day.”
B. “After oxygen was administered, the patient’s breathing improved.”
C. “Significant damage was noted to the front end of the vehicle.”
D. “General impression revealed that the patient was intoxicated.”
D. “General impression revealed that the patient was intoxicated.”
Chapter 4, page 128, Written Communication and Documentation
You could be sued for ___________ if your radio report to the hospital describes the patient in a manner that injures his or her reputation.
A. negligence
B. slander
C. assault
D. libel
B. slander
Chapter 4, page 143, Radio Communications
Which of the following will help improve radio communications?
A. Wait 1 second after pressing the transmit button before speaking.
B. Use codes to speed communication.
C. Hold the radio at least 6 inches from your mouth.
D. Answer questions with “yes” or “no.”
A. Wait 1 second after pressing the transmit button
Chapter 4, page 143, Radio Communications
When you are communicating with an older patient, it is important to remember that:
A. hostility and confusion should be presumed to be due to the patient’s age.
B. your questions should focus exclusively on the patient’s obvious problem.
C. most older people think clearly and are capable of answering questions.
D. speaking loudly and distinctly will ensure that the patient can hear you.
C. most older people think clearly and are capable of answering questions.
Chapter 4, pages 120–121, Therapeutic Communication
You are caring for a 56-year-old male patient complaining of abdominal pain. Your service has recently switched to an electronic PCR system (ePCR). When completing the ePCR, it is important to be aware that:
A. the ePCR is relatively unsecured and should not contain patient-specific information.
B. the ePCR allows patient information to be transmitted directly to the receiving hospital’s computers.
C. a written patient care record will need to be completed on arrival at the hospital.
D. the ePCR does not contain the same level of information as the written version and your verbal report should be expanded.
B. the ePCR allows patient information to be transmitted directly to the receiving hospital’s computers.
Chapter 4, page 128, Written Communications and Documentation
When providing a patient report via radio, you should protect the patient’s privacy by:
A. withholding medical history data.
B. not disclosing his or her name.
C. refraining from objective statements.
D. using coded medical language.
B. not disclosing his or her name.
Chapter 4, page 143, Radio Communications
During your assessment of a 20-year-old man with a severe headache and nausea, you ask him when his headache began, but he does not answer your question immediately. You should:
A. tell him that you cannot help him unless he answers your questions.
B. repeat your question because he probably did not hear you.
C. allow him time to think about the question and respond to it.
D. ask him if he frequently experiences severe headaches and nausea.
C. allow him time to think about the question and respond to it.
Chapter 4, page 120, Therapeutic Communication
A 4-year-old boy had an apparent seizure. He is conscious and calm and is sitting on his mother’s lap. His father is sitting in a nearby chair. The child’s mother suddenly begins crying uncontrollably, which causes the child to start crying. You should:
A. give the child a favorite toy or blanket to hold onto and perform your assessment to the best of your ability.
B. attempt to calm the child’s mother, but avoid separating her from her child because this will increase her anxiety.
C. ask the father to hold the child so you can assess him while your partner tries to calm the mother.
D. reassure the child’s mother that seizures in children are very common and that there is nothing to worry about.
C. ask the father to hold the child so you can assess him while your partner tries to calm the mother.
Chapter 4, page 122, Therapeutic Communication
As you are wheeling your patient through the emergency department doors, you receive another call for a major motor vehicle crash. You should:
A. respond only after giving a verbal patient report to a nurse or physician.
B. inform the admissions clerk of the situation and then respond at once.
C. place the patient in a high-visibility area and then respond to the call.
D. leave a copy of the run form with a nurse and then respond to the call.
A. respond only after giving a verbal patient report to a nurse or physician.
Chapter 4, page 124, Therapeutic Communication
Ethnocentrism is defined as:
A. considering your own cultural values to be more important when interacting with people of a different culture.
B. suspecting that a person has an ulterior motive based on the tone of his or her voice when answering a question.
C. understanding that people from different cultural backgrounds respond to pain and stress differently.
D. subconsciously forcing your cultural values onto a patient because you feel that your own values are more acceptable.
A. considering your own cultural values to be more important when interacting with people of a different culture.
Chapter 4, page 114, Therapeutic Communication
