Chapter 4- Nonverbal communication Flashcards
Nonverbal communication is mostly ______ while verbal communication is ______________
Nonverbal communication is mostly biological while verbal communication is culturally based
What type of communication was evolved earlier?
Nonverbal evolved earlier than verbal
How much meaning in interactions is attributable to nonverbal communication?
93%
In emotional and relational communication, what kind of cues are more credible?
Nonverbal cues
Nonverbal cues are often ________?
Subconscious
What kind of communication lacks explicit grammar rules?
Nonverbal
Why is nonverbal communication ambiguous?
Because signals can have multiple meanings
What are the functions of nonverbal communication?
-Reinforces, substitutes or contradicts verbal communication
-Influences others
-Regulates conversational flow
-Exprresses identity
How does nonverbal communication help regulate conversational flow?
Help avoid interruptions and awkward silences
e.g, Pitch, eye contact
How does nonverbal communication help express our identity?
Body language, clothing, artefacts and emotional expression help express identity