Chapter 4- Nonverbal communication Flashcards

1
Q

Nonverbal communication is mostly ______ while verbal communication is ______________

A

Nonverbal communication is mostly biological while verbal communication is culturally based

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2
Q

What type of communication was evolved earlier?

A

Nonverbal evolved earlier than verbal

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3
Q

How much meaning in interactions is attributable to nonverbal communication?

A

93%

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4
Q

In emotional and relational communication, what kind of cues are more credible?

A

Nonverbal cues

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5
Q

Nonverbal cues are often ________?

A

Subconscious

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6
Q

What kind of communication lacks explicit grammar rules?

A

Nonverbal

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7
Q

Why is nonverbal communication ambiguous?

A

Because signals can have multiple meanings

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8
Q

What are the functions of nonverbal communication?

A

-Reinforces, substitutes or contradicts verbal communication
-Influences others
-Regulates conversational flow
-Exprresses identity

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9
Q

How does nonverbal communication help regulate conversational flow?

A

Help avoid interruptions and awkward silences
e.g, Pitch, eye contact

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10
Q

How does nonverbal communication help express our identity?

A

Body language, clothing, artefacts and emotional expression help express identity

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