Chapter 4: Leadership Flashcards

1
Q

Who is a leader?

A

A leader is someone who can influence others and who has managerial authority.

Influence - persuade
managerial authority - the right to tell people

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2
Q

What is leadership?

A

Leadership is a process of influencing a group to achieve goals.

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3
Q

What is behavioural theories of leadership?

A

Behavioural theories are leadership theories that identify behaviours that differentiate effective leaders from ineffective leaders.

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4
Q

What are the 4 behavioural theories of leadership?

A
  • The Managerial Grid
  • The Ohio State Studies
  • University of Iowa Studies
  • University of Michigan Studies
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5
Q

What are the two concerns in The Managerial Grid?

A

Concern for production and concern for people.

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6
Q

What are examples of concern for production?

A

Work-related issues, set goals, instructions on how to do work, monitor work performance, solve problems and etc.

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7
Q

What are examples of concern for people?

A

Welfare of staff, happiness index, relationship with co-workers, employee’s personal problems and etc.

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8
Q

What are the Managerial Grid Leadership Styles?

A
  • Country Club Management
  • Team Management
  • Middle-Of-Road Management
  • Impoverished Management
  • Task Management

Leaders should only have one style.

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9
Q

What is Country Club Management?

A

Thoughtful attention to needs of people and creation of a comfortable and friendly work environment.

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10
Q

What is Middle of the road?

A

Balancing the necessity to get work done and maintaining the morale of people at a satisfactory level.

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11
Q

What is impoverished management?

A

Minimum exertion of effort to get required work done.

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12
Q

What is Task Management?

A

Efficiency in operations as a result of emphasis on work, minimum human involvement.

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13
Q

What is Team Management?

A

Work is accomplished from committed people, members share common organisational goals and there is trust and respect.

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14
Q

What is contingency theories of leadership?

A

Contingency theories are leadership theories that look at defining leadership styles and the situation.

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15
Q

What are the three contingency theories of leadership?

A
  • Path-Goal theory
  • The Fiedler Model
  • Hersey and Blanchard’s Situational Leadership theory
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16
Q

What is the Path-Goal theory?

A
  • Assumes that leaders are flexible.
  • Can display any one or all of these leadership styles depending on the situation.
17
Q

In Path-Goal theory: What is a leader’s job?

A
  • Assist followers in attaining their goals
  • Provide direction and support needed to ensure that followers goals are compatible with the goals of the organisation
18
Q

What are the four types of leaders in the Path-Goal theory?

A
  • Directive Leader
  • Supportive Leader
  • Participative Leader
  • Achievement-oriented Leader
19
Q

What is a Directive Leader?

A

Lets subordinates know what is expected of them, schedules work to be done, gives guidance on how to accomplish task.

20
Q

What is a Supportive Leader?

A

Friendly and shows concern for the needs of followers.

21
Q

What is a Participative Leader?

A

Consults group members and uses their suggestions before making decisions.

22
Q

What is a Achievement-oriented Leader?

A

Sets challenging goals and expects followers to perform at their highest level.

23
Q

What are the five Sources of Power?

A
  • Legitimate Power (authoritative)
  • Coercive Power (punish/reward)
  • Reward Power
  • Expert Power (expertise)
  • Referent Power (desirable traits)
24
Q

What is Legitimate Power?

A

The power a leader has as a result of his/her position in the organization.

25
Q

What is Coercive Power?

A

The power a leader has to punish or control.

26
Q

What is Reward Power?

A

The power a leader has to give positive rewards.

27
Q

What is Expert Power?

A

Power that is based on expertise, special skills or knowledge.

28
Q

What is Referent Power?

A

Power that arises because of a person’s desirable resources or personality traits.