CHAPTER 4 HUMAN RESOURCE

Question 1

glass ceiling

Answer 1

artificial barriers that block the advancement of women and minorities to upper-level managerial and executive
positions within organizations

Question 2

sticky floor

Answer 2

circumstances when women and minorities who are

excellent in staff positions or as lower-level managers are denied promotions.

Question 3

glass wall

Answer 3

refers to when individuals are in staff positions and find it difficult to move into positions that require supervisory responsibility

Question 4

glass escalator

Answer 4

accelerated career progression of white

men who work in traditionally female positions, such as nurses, elementary teachers, social workers, and librarians.

Question 5

cultural competency

Answer 5

a set of congruent behaviors, attitudes, and policies that come together in a system, agency, or among professionals that enables effective work in cross-cultural situations

Question 6

quid pro quo

Answer 6

refers when the employer places sexual demands on the employee as a condition of that person’s receiving employment benefits

Question 7

Boy Scouts of America et al v James Dale

Answer 7

a landmark decision in the U.S. Court that justified Boy Scouts of America to exclude homosexuals in spite of the State prohibiting the opposition against homosexuals

Question 8

Burlington Industries v Ellerth

Answer 8

A landmark employment law case of the United States that hold supervisors accountable for employees creating a hostile work environment for others

Question 9

Employment Non-Discrimination Act (ENDA)

Answer 9

is legislation proposed in the United States Congress that would prohibit discrimination in hiring and employment on the basis of sexual orientation or, depending on the version of the bill, gender identity by employers with at least 15 employees.

Question 10

Faragher v Boca Raton

Answer 10

a U.S. labor case that identified a supervisory employee liable under the Civil Rights Act of 1964 for sexual harassment to an employee

Question 11

gender

Answer 11

the extensive distinctive characteristics pertaining to masculinity and feminity

Question 12

gender dysphoria

Answer 12

the feeling of discomfort or distress that might occur in people whose gender identity differs from their sex assigned at birth or sex-related physical characteristics.

Question 13

gender expression

Answer 13

the way in which a person expresses their gender identity, typically through their appearance, dress, and behavior.

Question 14

Gender identity disorder

Answer 14

defined as disorders in which an individual exhibits marked and persistent identification with the opposite sex and persistent discomfort (dysphoria) with his or her own sex or sense of inappropriateness in the gender role of that sex.

Question 15

gender identity

Answer 15

refers to a personal conception of oneself as male or female

Question 16

Harris v Forklift Systems

Answer 16

a US labor law case in which the Supreme Court of the United States clarified the definition of a “hostile” or “abusive” work environment under Title VII of the Civil Rights Act of 1964.

Question 17

hostile environment

Answer 17

law, a hostile work environment exists when one’s behavior within a workplace creates an environment that is difficult or uncomfortable for another person to work in, due to illegal discrimination

Question 18

Macy v Bureau of Alcohol, Tobacco, Firearms, and Explosives

Answer 18

(EEOC) issued a landmark decision holding for the first time that discrimination against transgender employees is covered by the federal sex discrimination law

Question 19

Meritor Savings Bank v Vinson

Answer 19

A claim of “hostile environment” sexual harassment is a form of sex discrimination that is actionable under the Civil Rights Act of 1964.

Question 20

Oncale v Sundowner Offshore Services

Answer 20

Title VII’s protection against discrimination in the workplace because of sex applies to harassment between members of the same sex.

Question 21

Paradox of diversity

Answer 21

Balancing two conflicting goals – getting employees to accept the dominant values and encouraging acceptance of differences

Question 22

Quid pro quo

Answer 22

a favor or advantage granted or expected in return for something.

Question 23

Second generational biases

Answer 23

refers to hidden, subtle, and silent bias that persists where women have made career progress, but still lack in the higher ranks

Question 24

sex

Answer 24

either of the two main categories (male and female) into which humans and most other living things are divided on the basis of their reproductive functions.

Question 25

sexual harassment

Answer 25

unwelcome sexual advances, requests for sexual favors, and other verbal or physical harassment of a sexual nature.