Chapter 4: Diversity Flashcards
SSgt Burnham tells his coworker, “I wish I was still deployed. At least the leadership of that joint unit understood the differences in personalities and the strengths and weaknesses of members from our sister services. No matter how difficult the mission, they were aware of our emotions and feelings and despite the cultural differences, they always found a way to respect individual characteristics and to tap into what each person brought to the mission. Their approach not only ensured mission success, it improved our appreciation for one another and enhanced my understanding of others’ values and beliefs.”
SSgt Burnham’s joint unit BEST illustrates ___________ impact on mission effectiveness.
a. all four elements of the FAIR Way and their
b. Social Sensitivity and its
c. Socio-Behavioral Tendencies and their
b. Social Sensitivity and its
The scenario best illustrates Social Sensitivity, which, according to the Diversity chapter, is genuinely internalizing the essence of diversity and seeking ways to incorporate diversity in behaviors, daily routines, and operations. It includes developing a keen awareness and understanding of others’ emotions, feelings, personality, temperaments, strengths, cultural differences, values, and beliefs in order to better understand the individual characteristics of who we work with, what each person brings to the mission, and to improve our appreciation and respect for one another.
- As the new NCOIC, TSgt Milton reviews customer surveys and immediately calls a work center meeting. “This morning I will share my expectations for this team and discuss how we can assist one another,” says Milton. “I also need to know what you need and expect from me that will help you accomplish your responsibilities more effectively. For example, do you need equipment, additional training, or help with a personal matter?” Cautiously SrA Brady asks, “I get the impression that you think our section is in need of drastic improvement. Is this true?” Milton replies, “Not exactly. I simply believe that there is a lot of untapped potential within this team.”TSgt Milton’s ________ will MOST likely ________ unit effectiveness.
a. appropriate use of Socio-Behavioral Tendencies; enhance
b. inappropriate use of Socio-Behavioral Tendencies; hinder
c. effective use of the FAIR Way; enhance
d. ineffective use of the FAIR Way; hinder
c. effective use of the FAIR Way; enhance
TSgt Milton’s effective use of the FAIR Way will MOST likely enhance unit effectiveness. According to the Diversity chapter, the FAIR Way includes Feedback (giving/receiving) about expectations, how to meet them, and discovering what subordinates need (equipment/training/resources). Assistance is making sure workers have what they need and its encouraging workers to assist one another. Inclusion is making sure everyone has the opportunity to participate fully in the workplace. Respect is recognizing each person’s unique value, contributions, and potential to the organization.
