Chapter 3: Team Leader Flashcards
While reading his newcomer’s orientation package, SSgt Rooney sees the statement, “In order to become the best public affairs office in the military, we need to advance public understanding of the military, share information with the public, and represent the interests of military journalists by instilling tradition, knowledge, and leadership in our journalists.”
This statement BEST illustrates a _____________.
a. team mission statement and team roles and responsibilities
b. team vision statement and team dynamics
c. team mission and vision statement
c. team mission and vision statement
The statement illustrates a team mission and vision statement. According to the Team Leader chapter, a mission statement defines the “where and what” work centers, units, wings, etc. accomplish on a daily basis. A vision statement considers what the organization wants to be (a preferred end state). It can provide the “how well” when it comes to accomplishing one’s mission.
As his team considers potential solutions for solving a long-term problem SSgt Clive hears SrA Staple say to A1C Lew, “Initially, I acted like your scheduling idea was too simplistic, but the truth is I was jealous because I didn’t think of it. It’s actually a great idea and I think we should try it right away.” Lew responds, “Thanks, I appreciate your honesty and I am glad we’re able work out our differences.” SSgt Clive chimes in with, “I think your cooperation will keep all of us from working 12-hour shifts and by continuing to develop your relationship, you are setting a good example for our new team members.”
If this team remains in the ____stage, then its productivity will MOST likely ________.
a. storming; slowly increase
b. storming; remain low
c. norming; remain high
d. norming; slowly decrease
c. norming; remain high
The team is in the Norming Stage during which, according to the Team Leader chapter, is the stage when attitudes change (…idea was too simplistic…actually a great idea team) ‘norms’ are accepted, relationships become more cooperative (…your cooperation will keep all of us) and members reconcile disputes (…able work out our differences). During this stage, productivity is high.
