Chapter 4 Flashcards

1
Q

Emotional intelligence

A

The ability to accurately interpret your and other’s emotions and use this information to manage emotions, communicate them competently, and solve relationship problems.

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2
Q

Reappraisal

A

Actively changing how you think about the meaning of emotion-eliciting situations so that their emotional impact is changed.

Ex: though previously fearful of giving a speech, Luke reduces his anxiety by repeating positive affirmations and getting excited about the chance to share what he knows.

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3
Q

Jealousy

A

A protective reaction to a perceived threat to a valued relationship.

Ex: Tyler is jealous when his girlfriend flirts with another guy.

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4
Q

Anger

A

A negative primary emotion that occurs when you are blocked or interrupted from attaining an important goal by what you see as the improper action of an external agent.

Often triggered by someone or something and driven by our perception of the interruption as unfair.

Both men and women experience anger and react in similar ways.

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5
Q

Effective strategies to manage anger

A
  1. Encounter avoidance
  2. Encounter structuring
  3. Reappraisal
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6
Q

Emotion management

A

Attempts to influence which emotions you have, when you have them, and how you experience and express them.

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7
Q

Suppression

A

Inhibiting thoughts, arousal, and outward behavioral displays of emotion. Not an effective strategy

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8
Q

Venting

A

Allowing emotions to dominate our thoughts and explosively expressing them.

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9
Q

Encounter avoidance

A

Staying away from people, places, or activities that you know will provoke emotions you don’t want to experience.

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10
Q

Encounter structuring

A

intentionally avoiding specific topics that you know will provoke unwanted emotion during encounters with others.

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11
Q

Attention focus

A

intentionally devoting your attention only to aspects of an event or encounter that you know will not provoke an undesired emotion.

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