Chapter 4

Question 0

As the unemployment rate rises

Answer 0

people available for work tend to have high qualifications.

Question 1

The HR planning process begins with

Answer 1

reviewing the organizational strategic planning objectives.

Question 2

The demographic composition of the workforce affects HR planning in all the following ways EXCEPT

Answer 2

it increases the need for work/life balancing as a retention tool.

Question 4

Which of the following statement is TRUE regarding forecasting methods?

Answer 4

Forecasting is a combination of quantitative methods and subjective judgment.

Question 5

___ is a positive emotional state resulting from evaluating one’s job experiences.

Answer 5

job satisfaction

Question 6

Mark was terminated because his poor client relations skills resulted in a major client leaving the firm for a competitor. This is an example of

Answer 6

Involuntary Turnover

Question 7

Organizations have found that high voluntary employee turnover rates in the first few months of employment is often linked to

Answer 7

mismatch of employee expectations and organizational reality.

Question 8

All of the issues below are drivers of retention to which organizations can affect EXCEPT

Answer 8

Employee Personality