Chapter 3 Flashcards

0
Q

Job ____ is the process of shifting a person from job to job.

A

Rotation

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1
Q

Job analysis is a systematic way to

A

gather and analyze information about the content, context and human requirements of jobs.

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2
Q

Job enlargement involves

A

broadening the scope of a job by expanding the number of different tasks to be performed

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3
Q

When the depth of a job is increased by adding responsibility for planning, organizing, controlling, and evaluating the job, ____ has occurred.

A

Job enrichment

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4
Q

Important factors that affect retention of employees in the workplace include all the following EXCEPT

A

False– an undemanding job.

True–safe working

  • modern technology
  • good working conditions
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5
Q

A/an ____ is a grouping of tasks, duties, and responsibilities that constitutes the total work assignment for employees.

A

Job

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6
Q

____ studies the way work moves through the organization in order to improve efficiency

A

Work flow analysis

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7
Q

When an organization ignores diversity issues

A

it is exposed to potential lawsuits by protected class employees.

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8
Q

Individual capabilities that can be linked to enhanced performance by individuals or teams, are called

A

competencies.

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9
Q

Which of the following statements in a job description is MOST appropriate?

A

Which of the following statements in a job description is MOST appropriate?

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