Chapter 1 Flashcards

1
Q

Human Resource

A

the designing of organizational systems to ensure that human talent is used effectively and efficiently to accomplish organizational goals.

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1
Q

The shared values and beliefs of an organization is its

A

Organized Culture

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2
Q

The collective value of the capabilities, knowledge, skills, life experiences and motivation of an organizational workforce is called

A

Human Capitol

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3
Q

From an HR perspective, the most compelling reason given below for an organization to have a reputation for social responsibility is to

A

increase the ability to attract and retain employees.

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4
Q

Charlotte is describing her new HR position to a friend. She says that she handles most of the clerical duties involved in running the HR department, including such tasks as maintaining employee files and submitting governmental reports. Charlotte’s job would fall into the ____ HR role.

A

Administration

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5
Q

__________ is the use of human resource management practices to gain or keep a competitive advantage.

A

Strategic HR management

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7
Q

As an ambitious young HR professional, you want to advance to the top HR executive position in your organization by having the perspective and expertise to contribute to the strategic planning process. You should

A

understand the financial aspects of your organization and its key drivers of business success.

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7
Q

__________ occurs when individuals who quit, die or retire are not replaced.

A

Attrition

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8
Q

In order to identify threats and opportunities in the world outside the organization, HR managers must

A

engage in environmental scanning.

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9
Q

Which of the following statements about communication technology’s impact on HR is FALSE?

A

False–Research has shown that the typical employee is not interested in learning more about the organization, so HR communication has little impact on employee attitudes regardless of its format or medium

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