Chapter 4 Flashcards
The percentage of the population working or seeking work
labor force participation rate
Effort directed toward accomplishing results
Work
Grouping of tasks, duties, and responsibilities that constitutes the total work assignment for an employee
Job
Study of the way work (inputs, activities, and outputs) moves through an organization
Workflow analysis
Organizing tasks, duties, responsibilities, and other elements into a productive unit of work
Job design
Changing existing jobs in different ways to improve them
Job redesign
Someone who is not a full-time employee but is a temporary or part-time worker for a specific period of time and type of work
contingent worker
Matching the characteristics of people with the characteristics of jobs
person–job fit
Broadening the scope of a job by expanding the number of different tasks that are performed
Job enlargement
Increasing the depth of a job by adding responsibility for planning, organizing, controlling, and/or evaluating the job
Job enrichment
Process of shifting a person from job to job
job rotation
Extent to which the work requires several activities for successful completion
Skill variety
Extent to which the job includes a recognizable unit of work that is carried out from start to finish and results in a known consequence
Task identity
Impact the job has on other people and the organization as a whole
Task significance
Extent of individual freedom and discretion in the work and its scheduling
Autonomy
The amount of information employees receive about how well or how poorly they have performed
Feedback
Organizational team formed to address specific problems, improve work processes, and enhance the overall quality of products and services
special-purpose team
Organizational team composed of individuals who are assigned a cluster of tasks, duties, and responsibilities to be accomplished
self-directed team
Organizational team that includes individuals who are separated geographically but who are linked by communications technology
virtual team
Employees complete work through electronic interactions, telecommunications, and Internet technology
Telework
A workweek in which a full week’s work is accomplished in fewer than five days of eight working hours each
compressed workweek
Scheduling arrangement in which two employees perform the work of one full-time job
job sharing
Employer-sponsored programs designed to help employees balance work and personal life
Work–life balance
Systematic way of gathering and analyzing information about the content, context, and human requirements of jobs
job analysis
Distinct, identifiable work activity comprised of motions that employees perform
task
Larger work segment comprised of several tasks that are performed by individuals
duty
Obligations that individuals have to perform certain tasks and duties within a job
Responsibilities
Individual capabilities that can be linked to enhanced performance by individuals or teams
Competencies
Duties that are part of a job but are incidental or ancillary to the purpose and nature of the job
Marginal job functions
Identifies a job’s tasks, duties, and responsibilities
job description
The knowledge, skills, and abilities (KSAs) an individual needs to perform a job satisfactorily
job specifications
Indicators of what the job accomplishes and how performance is measured in key areas of the job description
Performance standards
