chapter 4 Flashcards
most relevant intelligent technologies that underlie most KM systems
from rule-based expert systems,
case-based reasoning (CBR),
traditional management information systems
different types of knowledge application systems:
expert systems,
help desk systems, and
fault diagnosis systems.
_____refers to enabling computers to perform tasks that resemble human thinking ability.
AI
Intelligent systems offer us technologies to manage knowledge—that is,
to apply, capture, share, and discover it.
______ basically apply knowledge to solve specific problems.
Knowledge application systems
most relevant intelligent technologies that support the development of knowledge application systems:
rule-based expert systems and case-based reasoning.
the development of knowledge-based systems had been based on the use of rules or models to represent the _____
domain knowledge.
The process of developing knowledge application systems requires eliciting the knowledge from the expert and representing it a form that is usable by computers called?
knowledge engineering.
Experts develop these ____ over years of practical experience at solving problems.
rules-of-thumb/heuristic
In order for the computer to understand these rules-of-thumb, we represent them as____
production rules or IF-THEN statements.
_____ is an artificial intelligence technique designed to mimic human problem solving.
Case-based reasoning
T/F CBR is a method of descriptive reasoning?
F / it is analogical
typical case-based knowledge application system will consist of the following processes:
- Search the case library for similar cases
- Select and retrieve the most similar case
- Adapt the solution for the most similar case.
- Apply the generated solution and obtain
feedback - Add the newly solved problem to the case library
There are several variants of CBR, such as
exemplar-based reasoning, instance-based reasoning, and analogy-based reasoning.
_____ reasoning—These systems seek to solve problems through classification
exemplar-based reasoning
The major focus of study of these systems is automated learning, requiring no user involvement
instance based reasoning
reasoning—These systems are typically used to solve new problems based on past cases from a different domain
analogy based reasoning
________ is an artificial intelligence technique that uses essentially “what cannot be done” to guide the process of finding a solution
Constraint-based reasoning
_______is an intelligent reasoning technique that uses a model of an engineered system to simulate its normal behavior
Model-based reasoning
_______ is an artificial intelligence technique that aims to understand concepts and ideas using diagrams that represent knowledge
Diagrammatic reasoning
_____ is a methodology that describes an iterative approach to effectively develop CBR and knowledge application systems in general.
Case-Method Cycle
describes the following six processes of case method cycle
- System development process
- Case library development process
- System operation process
- Database mining process
- Management process
- Knowledge transfer process
____is one of the earliest diagnostic knowledge application systems
GenAID
_____ is increasingly becoming a major emphasis for the development of knowledge applications systems
Fault diagnosis
