Chapter 4 Flashcards
What would you define nonverbal communication as?
Wordless messages to generate meaning.
How are nonverbal/verbal communication related?
Repetition: The same message is sent both verbally and nonverbally.
Emphasis: The use of nonverbal cues to strengthen verbal messages.
Complementation: Nonverbal and verbal codes add meaning to each other and expand
the meaning of either message alone.
Contradiction: Verbal and nonverbal messages conflict.
Substitution: Nonverbal codes are used instead of verbal codes.
Regulation: Nonverbal codes are used to monitor and control interactions with others.
What are nonverbal codes?
Codes of communication consisting of symbols that are not
words, including nonword vocalizations.
What are the nonverbal codes?
Emblems: Nonverbal movements that substitute for words and phrases.
Illustrators: Nonverbal movements that accompany or reinforce verbal messages.
Affect displays: Nonverbal movements of the face and body used to show emotion.
Regulators: Nonverbal movements that control the pace of communication.
Adaptors: Nonverbal movements that you might perform fully in private but only partially in public.
Chronemics: is the study of the use of time in nonverbal communication.
Tactile communication: The use of touch in communication.
What ways can you clarify nonverbal communication?
- Consider all of the variables in each communication situation.
- Consider all of the available verbal and nonverbal codes.
- Use descriptive feedback to minimize misunderstandings.
Why is it difficult to interpret nonverbal codes?
People often have difficulty interpreting nonverbal codes because they use the same code to communicate a variety of meanings or they use a variety of codes to communicate the same meaning.
Nonverbal codes consist of nonword symbols such as:
• Bodily movements and facial expression.
• Bodily appearance.
• Personal space.
• Time.
• Touching.
• Vocal cues.
• Clothing and artifacts.
