Chapter 4 Flashcards
Which behavior is not considered a defensive behavior?
A) Evaluation
B) Nexutrality
C) Empathy
D) Superiority
C) Empathy
Mutual equality, as practiced in a group, includes:
A) The practice of avoiding power and superiority
B) Not imposing personal opinions
C) Ignoring opposing ideas
D) A and B
D) A and B
What are examples of styles of communication that are not considered dialogue?
A) Monologue
B) Collaboration
C) Debate
D) Both A and C
D) Both A and C
Assertiveness includes:
A) Making a position known in a clear, calm and confident manner
B) Sitting quietly just listening to others ideas
C) Winning over the participants
D) Dominating the conversation
A) Making a position known in a clear, calm and confident manner
Dialogue is a style of communication that respectfully encourages others to want to listen and while listening encourages others to want to speak.
True
False
True
In a debate, participants usually listen critically and their goal is to come to a consensus.
True
False
False
Which is not indicative of dialogic behaviors?
A) Creates a supportive communication climate
B) Uses qualifiers at the beginning of statements
C) Gathers ideas to support personal beliefs
D) Separate facts from interpretations
C) Gathers ideas to support personal beliefs
The premise that each person can make an equal contribution to the interaction is the principle of mutual equality.
True
False
True
What are the three fundamental parts of civility?
A) Politeness, respect for self, respect for others
B) Consistency, structure, space
C) Beliefs, values, morals
D) Cultural, global, national considerations
A) Politeness, respect for self, respect for others
Distraction by getting bad news or even good news can impact presentness.
Group of answer choices
True
False
True
