Chapter 1 Flashcards

1
Q

Competent communicators demonstrate the following:

A) Use restraint

B) Show politeness

C) Demonstrate honesty

D) All of the above

A

D) All of the above

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2
Q
Your professor is late to class, so she sends an email to your class stating, “I will be 5 minutes late, please wait for me!” In this example, the channel of communication is: 
Group of answer choices

A) Email

B) Your Professor

C) “I’m late”

A

A) Email

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3
Q

Jack and Jill are talking about their day as they have dinner together. This interaction best exemplifies the:_________ model of communication.
Group of answer choices

A) Linear

B) Interaction

C) Transactional

D) Bi-linear

A

C) Transactional

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4
Q

Cognitive complexity is a quality of a/an:

A) Competent communicator

B) Ethical communicator

C) Empathetic communicator

D) All of the above

A

A) Competent communicator

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5
Q

All communication is good communication.
Group of answer choices

True

False

A

False

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6
Q

Your own distracting thoughts are a form of “noise” in the communication process.
Group of answer choices

True

False

A

True

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7
Q

A person-centered message takes into account:
Group of answer choices

A) The physical context

B) The psychological noise

C) The speaker’s own feelings

D) The receiver’s thoughts, feelings, and ideas

A

D) The receiver’s thoughts, feelings, and ideas

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8
Q

Jack and Jill are talking about their day as they have dinner together. This interaction best exemplifies the:_________ model of communication.
Group of answer choices

A) Linear

B) Interaction

C) Transactional

D) Bi-linear

A

C) Transactional

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9
Q

We communicate to fulfill what needs?

A) Relational and Identity

B) Identity and Physical

C) Instrumental

D) All of the above

A

D) All of the above

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10
Q

Your own distracting thoughts are a form of “noise” in the communication process.
Group of answer choices

True

False

A

True

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11
Q

In the transactional model of communication, communication flows both ways at the same time.

True

False

A

True

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12
Q

The ability to understand and feel the same way as another person is called self-monitoring.
Group of answer choices

True

False

A

False

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