Chapter 3 Practice Questions Flashcards
- The nurse is conducting an interview with a woman who has recently learned that she is pregnant and who has come to the clinic today to begin prenatal care. The woman states that she and her husband are excited about the pregnancy but have a few questions. She looks nervously at her hands during the interview and sighs loudly. Considering the concept of communication, which statement does the nurse know to be most accurate? The woman is:
a. Excited about her pregnancy but nervous about the labor.
b. Exhibiting verbal and nonverbal behaviors that do not match.
c. Excited about her pregnancy, but her husband is not and this is upsetting to her.
d. Not excited about her pregnancy but believes the nurse will negatively respond to her if she states this
b. Exhibiting verbal and nonverbal behaviors that do not match.
Receiving is a part of the communication process. Which receiver is most likely to misinterpret a message sent by a health care professional?
a. Well-adjusted adolescent who came in for a sports physical
b. Recovering alcoholic who came in for a basic physical examination
c. Man whose wife has just been diagnosed with lung cancer
d. Man with a hearing impairment who uses sign language to communicate and who has an
interpreter with him
c. Man whose wife has just been diagnosed with lung cancer
The nurse makes which adjustment in the physical environment to promote the success of an interview?
a. Reduces noise by turning off televisions and radios
b. Reduces the distance between the interviewer and the patient to 2 feet or less
c. Provides a dim light that makes the room cozy and helps the patient relax
d. Arranges seating across a desk or table to allow the patient some personal space
a. Reduces noise by turning off televisions and radios
In an interview, the nurse may find it necessary to take notes to aid his or her memory later. Which statement is true regarding note-taking?
a. Note-taking may impede the nurses observations of the patients non-verbal behaviors.
b. Note-taking allows the patient to continue at his or her own pace as the nurse records what is said.
c. Note-taking allows the nurse to shift attention away from the patient, resulting in an increased comfort level.
d. Note-taking allows the nurse to break eye contact with the patient, which may increase his or her level of comfort.
a. Note-taking may impede the nurses observations of the patients non-verbal behaviors.
The nurse asks, I would like to ask you some questions about your health and your usual daily activities so that we can better plan your stay here. This question is found at the __________ phase of the interview process.
a. Summary
b. Closing
c. Body
d. Opening or introduction
d. Opening or introduction
A woman has just entered the emergency department after being battered by her husband. The nurse needs to get some information from her to begin treatment. What is the best choice for an opening phase of the interview with this patient?
a. Hello, Nancy, my name is Mrs. C.
b. Hello, Mrs. H., my name is Mrs. C. It sure is cold today!
c. Mrs. H., my name is Mrs. C. How are you?
d. Mrs. H., my name is Mrs. C. Ill need to ask you a few questions about what happened.
d. Mrs. H., my name is Mrs. C. Ill need to ask you a few questions about what happened.
During an interview, the nurse states, You mentioned having shortness of breath. Tell me more about that. Which verbal skill is used with this statement?
a. Reflection
b. Facilitation
c. Direct question
d. Open-ended questions
d. Open-ended questions
